Part Time Customer Service Agent - Hotels (For UAE National only)
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Key skills for this role
About the Role
Assist guests with inquiries and complaints, promote hotel services, and engage in team training; requires UAE National with customer service experience and bilingual skills.
Key Skills for This Role
Full Job Posting
Overview
- Greet and assist guests upon arrival, ensuring a memorable first impression with genuine hospitality.
- Respond promptly to guest inquiries via phone or in-person, providing accurate information about hotel services and amenities.
- Handle guest complaints and feedback with empathy and professionalism, striving for swift resolutions to enhance guest satisfaction.
- Promote hotel services and local attractions to guests, enhancing their overall experience and encouraging repeat visits.
- Engage in team meetings and training sessions to continuously improve service delivery and operational efficiency.
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