Parent Relations Executive (UAE National) - Rabdan Charter School (AY 2026/27
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Key skills for this role
About the Role
Aldar Education is seeking a Parent Relations Executive (UAE National) for Rabdan Charter School in Abu Dhabi. The role involves welcoming prospective parents, managing communications, and organizing parent engagement events.
Key Skills for This Role
Responsibilities
- Welcome all prospective parents to the Academy and deal with any initial enquiries
- Assist with external marketing for the Academy and manage social media channels
- Conduct tours of the Academy for prospective families
- Assist the Admissions team when needed with enquiries and enrolments
- Create and send out welcome information packs to new families
- Work with senior leadership to plan induction and transition days
- Maintain open lines of communication with existing parents
- Organize parent/community events to engage parents in school activities
- Work closely with parent bodies such as Parent Council and Parent Ambassadors
- Manage and develop school communication channels like newsletters
- Undertake regular surveys of new parent views on enrolment process
- Drive communication on the reenrolment process to increase parent retention
Requirements
- Bachelor's degree
- Minimum of 2 years of experience in a similar role in the region
- Customer service experience is required
- Fluent English communication skills, written and oral
- Strong interpersonal skills to work well in a multi cultural environment
- Excellent office management skills and computer literacy
- Fluency in Arabic is preferable
Full Job Posting
Job Overview
- Aldar Education is currently seeking an outstanding Parent Relations Executive (UAE National) for Rabdan Charter School in Abu Dhabi for AY 2026/27.
- Rabdan Charter School is an American Curriculum school in Abu Dhabi.
- This is an exciting opportunity to join the highly successful Aldar family of schools.
Minimum Qualifications
- Bachelor's degree
Minimum Experience
- A minimum of 2 years of experience in a similar role in the region
- Customer service experience is required
- Experience in the Education sector is preferred
Job Specific Knowledge & Skills
- Fluent English communication skills, written and oral
- Strong interpersonal skills to be able to work well in a multi cultural environment
- Excellent office management skills and computer literacy
- Fluency in Arabic is preferable
Main Duties Prospective Parents
- Welcome all prospective parents to the Academy and deal with any initial enquiries
- Assist with external marketing for the Academy and manage the social media channels
- Conduct tours of the Academy for prospective families
- Assist the Admissions team when needed with enquiries and enrolments
- Create and send out welcome information packs to new families prior to joining the Academy
- Work with the senior leadership to plan induction and transition days and hosts these events
Main Duties Existing Parents
- Maintain open lines of communication with existing parents throughout the year
- Send updated notifications from the Leadership Team and teachers via email and Newsletters
- Manage the feedback process, acting as the initial point of contact for parents
- Liaise with the school faculty to resolve issues and keep a record of any such queries
- Share weekly reports with the school Principal on parent feedback
- Organize parent/community events in order to engage parents in school activities
- Work closely with parent bodies such as the Parent Council and Parent Ambassadors
- Support and advertise the school’s parent engagement activities
- Management and continual development of the school communication channels
- Undertake regular surveys of new parent views on enrolment process
- Drive the communication on the reenrolment process; increase parent retention
- Work with the Marketing team at HQ on enquiry generating activities
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