Housing Supervisor
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Key skills for this role
About the Role
Sheraton is hiring a Housing Supervisor to inspect guest rooms and public areas, manage housekeeping activities, and coordinate with other departments. The role requires at least 1 year of related work experience and 1 year of supervisory experience.
Key Skills for This Role
Responsibilities
- Inspect guest rooms, public areas, pool after cleaning to ensure quality standards
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning
- Assist Housekeeping management in managing daily activities
- Act as liaison to coordinate efforts of Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve issues with discrepant rooms with Front Desk
- Prepare, distribute, and communicate changes in room assignments
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
Full Job Posting
POSITION SUMMARY
- Inspect guest rooms, public areas, pool after being cleaned by Housekeeper to ensure quality standards.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to next shift.
- Complete required paperwork.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
PREFERRED QUALIFICATION
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
About Sheraton
- Sheraton has been a place to gather and connect since 1937.
- Associates create a sense of belonging in more than 400 communities around the world.
- Join us on our mission to be ‘The World’s Gathering Place’.
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