Outlet Manager
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Key skills for this role
About the Role
Avani Hotels and Resorts seeks an Outlet Manager to oversee La Sirene Restaurant at Avani Palm View Dubai Hotel & Suites. The role involves managing daily operations, leading the team, ensuring exceptional guest experiences, and achieving financial targets.
Key Skills for This Role
Responsibilities
- Manage the day to day operations of La Sirene Restaurant, ensuring smooth and efficient service during all meal periods
- Deliver exceptional guest experiences by maintaining high service standards and promptly resolving guest concerns
- Lead, coach, train, and motivate the restaurant team to achieve service excellence
- Control departmental costs, labor expenses, inventory, food and beverage costs, and operating budgets
- Develop and implement revenue generating initiatives including promotions, themed events, upselling strategies, and seasonal menus
- Analyze sales reports, guest satisfaction scores, and operational KPIs to identify opportunities for improvement
- Manage team scheduling, payroll, performance evaluations, recruitment, and succession planning
Requirements
- Experience in managing restaurant operations in a luxury hospitality environment
- Strong leadership and team management skills
- Knowledge of cost control, budgeting, and financial reporting
- Ability to implement revenue generating initiatives
Full Job Posting
Job Overview
- Job Location: Avani Palm View Dubai Hotel & Suites
- At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy.
- We embrace an upbeat service culture that genuinely respects the art of hospitality.
Key Responsibilities
- Manage the day to day operations of La Sirene Restaurant, ensuring smooth and efficient service during all meal periods.
- Deliver exceptional guest experiences by maintaining high service standards and promptly resolving guest concerns and feedback.
- Lead, coach, train, and motivate the restaurant team to achieve service excellence and maximize team members engagement.
- Monitor restaurant performance through daily briefings, operational checklists, and service evaluations.
- Ensure compliance with Avani brand standards, HACCP food safety regulations, hygiene policies, and health and safety procedures.
- Control departmental costs, labor expenses, inventory, food and beverage costs, and operating budgets to achieve financial targets.
- Develop and implement revenue generating initiatives including promotions, themed events, upselling strategies, and seasonal menus.
- Analyze sales reports, guest satisfaction scores, and operational KPIs to identify opportunities for continuous improvement.
- Manage team scheduling, payroll, performance evaluations, recruitment, and succession planning.
- Oversee inventory management, ordering, stock control, and supplier coordination to minimize waste and ensure product availability.
- Ensure restaurant ambience, cleanliness, table settings, and presentation consistently reflect luxury hospitality standards.
- Support marketing campaigns, social media promotions, and special events to increase restaurant visibility and revenue.
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