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Order Handling Manager
ABB
Nashik, IND
Full-time
Senior · 10+ years experience
Onsite
Discovered 2 weeks ago
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What we believe in
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
Your role and responsibilities
- In this role, you will lead the Order Handling function for the Indoor Circuit Breaker business, ensuring seamless execution of customer commitments while driving business performance. You will be responsible for order fulfillment, demand alignment, inventory optimization, and operational efficiency across the Order-to-Cash process. By partnering with key stakeholders across Sales, Planning, Procurement, Manufacturing, Logistics, and Finance, you will ensure sustainable growth, superior customer service, and continuous improvement through digitalization and process excellence.
- The work model for the role is: #Li-Onsite
- The role will support for the ABB India Ltd for Electrification Distribution Solution Business to be based at Nashik, India.
You will be mainly accountable for
Ensuring achievement of established targets, including Days Inventory on Hand on finished goods, requested on-time delivery, and Net Promoter Score, by overseeing progress and defining improvement actions as needed.
Leading the end-to-end Order-to-Cash process, ensuring timely and accurate order execution, and revenue realization.
Building long-term and sustainable customer relationships, prioritizing tasks based on the defined criteria to ensure consistent customer satisfaction.
Managing forecasting and demand planning alignment to improve business responsiveness, forecast accuracy, and capacity utilization.
Demonstrating agility and timely decision-making in a fast-paced business environment to effectively manage changing customer demands, operational challenges, and business priorities.
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