Order Fulfillment Lead

The Order Fulfillment Lead assists the Transportation Manager with helping our labeling and packaging team.

Responsible for ensuring correct labeling and packaging within the fault while managing time and attendance.

PAY: $21.50

• Complete manifest and METRC Documentation Packages
• Assist with p lanning and coordinating distribution driver routes, accommodations, etc
• Communicating with external customers and internal staff and sales team members
• Updating internal systems to communicate changing statuses of completed orders, deliveries, schedules, etc.
• Complete local and statewide deliveries as needed to meet delivery deadlines (majority of required travel involves a same day return to facility and is not overnight.
• Responsible for State and Local legal compliance by auditing and verifying inventory counts as they relate to METRC
• Performs digital inventory audits to confirm inventory recordkeeping and determine compliance and reconcile inventory.
• Responsible for reading and understanding all state and company policies regarding inventory control and audits.
• Responsible for State and Local legal compliance by auditing and verifying inventory counts as they relate to METRC.
• Pull stock, sticker containers, build and bin orders, and close all work orders with great accuracy and efficiency.
• Q uality assurance that all finished goods that are to be sent out ensure 100% compliance with order s
• C apture all necessary signatures to properly complete paperwork
• D iligently record and report daily transaction s

• Knowledge of METRC and Biotrack software
• A minimum of 2 + years of customer service experience with responsibility for order tracking, problem resolution and customer interface preferred
• A bility to pick up new concepts easily
• Strong attention to detail, including the ability to keep accurate records
• Strong oral and written communication skills
• Self-starter who brings a level of passion, enthusiasm, and focus to their day-to-day work
• M anage deadlines, be flexible with change, drive to timely resolution
• P erform multiple complex assignments concurrently in a fast-paced environment
• Ability to manage and lead change
• Fast, efficient, nimble.
• Experience working in a shifting environment with a great deal of constructive feedback and input
• Must be 21 years or older and pass any and all required pre-employment screenings
• Full knowledge of all applicable law, regulations, and requirements to keep the facility at 100% compliance at all times , this includes being up to date on any changes to current applicable laws/regulations
• Must pass any and all required background checks
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must be able to obtain and retain a Registered Agent Card issued by the state of operation
• Must have excellent organization and time management skills
• Must be focused, pay close attention to detail
• Must be able to internalize training and follow instructions
• Must be able to communicate clearly and effectively