Oracle EBS & Fusion Technical Consultant

Role Overview

Key Requirements

• 12–15 years of experience as an Oracle EBS and Oracle Fusion Technical Consultant.
• Strong hands-on experience with Oracle EBS conversions, interfaces, integrations, migrations, and custom reports.
• Extensive RICEFW development experience for implementation projects.
• Strong Oracle BI Publisher or XML Publisher expertise; hands-on Oracle Integration Cloud is mandatory.
• Project-level experience across SCM modules including Purchasing, Inventory, and Order Management.
• Project-level experience across Finance modules including AP, AR, GL, and Fixed Assets.
• Strong SQL, PL/SQL, and Oracle database skills.
• Fusion HCM and ERP report development experience using BIP, RTF and Excel templates, bursting, and OTBI.
• Understanding of Oracle Fusion architecture, integrations, and reporting frameworks.
• Experience supporting implementation and production support projects.

Managed Services Delivery

• Current or recent lead-role delivery in Managed Services covering both Oracle EBS and Oracle Fusion.
• Steady-state AMS support under contracted SLAs is required; hypercare or warranty support alone does not qualify.
• Experience with onsite-offshore delivery, including leading a team.
• Experience with support transition, handover, knowledge transfer, runbooks, and known-error documentation.
• Daily use of ticketing or ITSM tools for priority-based resolution against SLA targets.
• Ownership of Incident and Problem Management, including root-cause analysis.
• Direct end-user coordination through ticket investigation, testing, and closure.
• Experience driving Oracle Service Requests through My Oracle Support, including severity management and escalation.
• Good working knowledge of ITIL-aligned support processes.

Working Knowledge

• Work within Fusion SaaS constraints using BIP, OTBI, FBDI or HDL, REST or SOAP APIs, ESS jobs, and OIC.
• Apply EBS conversion practices using open interface tables, standard APIs, concurrent programs, value sets, DFF or KFF, MOAC, and EBS 12.2 editioned objects.
• Operate OIC connections, lookups, fault policies, error handling, monitoring, and failed-integration resubmission.
• Apply SQL performance tuning using explain plans, indexing, and set-based processing.

Preferred Qualifications

• Oracle Cloud certifications such as OIC or Fusion reporting are preferred.
• Exposure to VBCS or other Oracle PaaS extension tooling is preferred.

Application Notes

• Applicants should document ITSM tools, SLA responsibilities, a support transition or handover, Oracle Service Request experience, and project evidence for claimed modules.
• Middle East experience should include countries and relevant configured legislation where applicable.

Responsibilities

• Lead technical implementation and steady-state AMS support across Oracle EBS and Oracle Fusion.
• Design and develop Oracle EBS data conversions, interfaces, integrations, migrations, and custom reports.
• Design and develop RICEFW components for implementation projects.
• Develop Oracle BI Publisher and XML Publisher reports, data models, templates, bursting configurations, and OTBI content.
• Develop and operate Oracle Integration Cloud integrations, including monitoring and failed-integration resubmission.
• Support Oracle ERP modules across Purchasing, Inventory, Order Management, Accounts Payable, Accounts Receivable, General Ledger, and Fixed Assets.
• Work within Fusion SaaS constraints using BIP, OTBI, FBDI or HDL, REST or SOAP APIs, ESS jobs, and OIC.
• Apply EBS conversion practices involving interfaces, APIs, concurrent programs, value sets, DFF or KFF, MOAC, and editioned objects.
• Perform SQL performance tuning using explain plans, indexing, and set-based processing.
• Lead support transition, handover, and knowledge transfer, including runbook and known-error documentation.
• Resolve priority-based ITSM tickets against SLA targets and own Incident and Problem Management with root-cause analysis.
• Coordinate with end users and drive Oracle Service Requests through investigation, testing, escalation, and resolution.