Optimization Services Manager

Previous experience in customer success role, ideally within a SaaS company

Demonstrated ability and desire to work with software

Proven success managing multiple projects concurrently

Strong interpersonal skills with the ability to interact effectively with staff at all levels within and outside the organization

Ability to work both independently and collaboratively in a fast-paced environment.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. RLDatix is an equal opportunity employer committed to building an inclusive, barrier‑free workplace. Our employment decisions are made without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, handicap, marital status or any other status or condition protected by law. In accordance with applicable provincial human rights and accessibility legislation, RLDatix will provide accommodations to applicants with disabilities throughout the recruitment process. If you require accommodation to participate in the application or interview stages, please send a note to accessibility@rldatix.com .

AI may be used to support our recruitment process including for identifying candidates, notetaking during interviews, and screening overarching criteria; however, all steps are reviewed by our recruitment team, and every hiring decision is made by members of Team RLD.