Operations Support Agent-Associate
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Key skills for this role
About the Role
FedEx is looking for an Operations Support Agent to complete defined processes and procedures with accuracy and attention to detail. The role involves operational support, dispatch, customer service, and reporting.
Key Skills for This Role
Responsibilities
- Complete defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with internal and external standards.
- Identify anomalies and use judgment based on rules and procedures to resolve; escalate complex issues to senior team members.
Requirements
- Accuracy & Attention to Detail
- Microsoft Office & PC Skills
- Planning & Organizing Skills
- Interpersonal Skills
- Problem Solving Skills
Full Job Posting
Job Overview
- Responsible for completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance.
- Identifies anomalies and uses judgment based on rules and procedures to resolve; escalates complex issues.
Key Skills
- Accuracy & Attention to Detail
- Microsoft Office & PC Skills
- Planning & Organizing Skills
- Interpersonal Skills
- Problem Solving Skills
About FedEx
- One of the world's largest express transportation companies, consistently selected as top 10 World’s Most Admired Companies by Fortune.
- People Service Profit philosophy: FedEx takes care of our people; they deliver impeccable service; customers reward us with profitability.
- Equal opportunity/affirmative action employer committed to a diverse, equitable, and inclusive workforce.
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