Operations Supervisor
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Key skills for this role
About the Role
TALENTMATE seeks an Operations Supervisor to manage deployed staff at client locations in Dubai. You will oversee attendance, coordinate with clients and HR, handle employee concerns, and ensure compliance with policies.
Key Skills for This Role
Responsibilities
- Supervise and manage deployed staff at assigned client locations
- Ensure staff attendance, punctuality, and proper behavior at all times
- Maintain daily attendance records, duty rosters, and manpower reports
- Coordinate with clients to ensure monthly attendance is verified and confirmed for invoicing purposes
- Coordinate with HR and operations teams regarding staffing requirements, replacements, and absenteeism
- Ensure employees follow company policies, safety rules, and client guidelines
- Handle employee concerns, minor grievances, and basic disciplinary matters
- Conduct on site inspections to ensure work quality and compliance
- Assist with onboarding, orientation, and training of new staff
- Act as the first point of contact for client feedback and operational issues
- Report incidents, misconduct, or performance issues to management promptly
Requirements
- Supervisory experience managing deployed staff
- Ability to maintain daily attendance records, duty rosters, and manpower reports
- Strong coordination skills with clients and HR/operations teams
- Knowledge of company policies, safety rules, and client guidelines
- Ability to handle employee concerns and minor grievances
- Experience with onboarding, orientation, and training of new staff
- Strong communication and reporting skills
Full Job Posting
Key Responsibilities
- Supervise and manage deployed staff at assigned client locations.
- Ensure staff attendance, punctuality, and proper behavior at all times.
- Maintain daily attendance records, duty rosters, and manpower reports.
- Coordinate with clients to ensure monthly attendance is verified and confirmed for invoicing purposes.
- Coordinate with HR and operations teams regarding staffing requirements, replacements, and absenteeism.
- Ensure employees follow company policies, safety rules, and client guidelines.
- Handle employee concerns, minor grievances, and basic disciplinary matters.
- Conduct on site inspections to ensure work quality and compliance.
- Assist with onboarding, orientation, and training of new staff.
- Act as the first point of contact for client feedback and operational issues.
- Report incidents, misconduct, or performance issues to management promptly.
About Us
- Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world.
- DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
- With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents.
- DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
- We’re rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology.
- We're reshaping the future by investing in innovation, from intelligent delivery systems to automated warehouse stacking.
- DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures.
- We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential.
Job Details
- Role Level: Not Applicable
- Work Type: Full Time
- Country: United Arab Emirates
- City: Dubai
- Job Function: Operations Management
- Company Industry/Sector: Other
About The Company
- The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.
- Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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