jazzhr
Operations Officer
Study Group
Stratford, GBR
Full-time
Mid Level
Onsite
GBP 32000-32000 yearly
Discovered Yesterday
Free
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- Serve as the first point of contact for students, staff, visitors, and external stakeholders, providing a welcoming and professional experience.
- Liaise with building management to arrange opening hours, visits, security passes and operations of key events including inductions and arrivals periods and daily building opening set up and close downs.
- Maintain accurate records of visitors, deliveries, and facility usage.
- Manage detailed building checks daily, weekly, and monthly to identify and resolve maintenance, cleaning, and health and safety issues.
- Support health, safety, and security protocols, including staff/student access cards and emergency evacuation procedures.
- Coordinate directly with Building Management and Health and Safety and Estates teams to enable reporting, repairs,
- Support the daily operation of the centre and campus events ensuring the operations for industry and engagement, student experience and timetabled academic events run effectively
- Coordinate meeting rooms, events, and facilities, ensuring spaces are prepared and well-maintained.
- Ensure the building maintains a high standard of safety, cleanliness, and organisation in communal areas and teaching spaces and liaising with contractors and the internal property services team to resolve issues efficiently.
- Attend H&S bi-annual meetings and represent the needs of the school in meetings
- Maintain H&S noticeboards with latest guidance
- Deliver H&S overview as part of staff onboarding and relevant share policies and procedures
- Update BrightSpace (Virtual Learning Environment) with updates to policy and procedures
- Manage Fire Wardens and First Aiders to ensure they are fully trained and briefed on policies and procedures
- Lead Fire Warden for fire evacuation drills
- Assist with administrative tasks such as ordering office supplies, managing equipment, and updating internal systems.
- Provide logistical support including rooms bookings/catering for conferences and speaker events hosted by the school.
- Assist with budget tracking and invoice management.
- Liaise closely with the Student Services team on student-related queries to sign post to ensure a seamless student experience.
- Maintain the Workplace Health & Safety Inspection Checklist
- Resolve issues and conflicts and escalate to appropriate level when require
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