Operations Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
The company is seeking an Operations Manager to lead warehouse operations in a high-volume FMCG distribution environment. The role involves managing inbound, storage, picking, packing, and dispatch activities while ensuring productivity, inventory accuracy, safety, and cost control.
Key Skills for This Role
Responsibilities
- Manage daily warehouse operations including receiving, put away, storage, picking, packing, and dispatch, ensuring smooth material flow and adherence to SOPs, SLAs, and safety standards
- Monitor and analyze key warehouse KPIs such as order fulfillment rate, picking accuracy, OTIF, dock to stock time, and overall productivity, taking corrective actions when needed
- Lead and supervise warehouse teams including supervisors, team leaders, pickers, and forklift operators, while planning manpower allocation, shift schedules, and productivity targets aligned with volume fluctuations
- Conduct performance evaluations, coaching sessions, and support employee development to maintain a high performing team
- Identify operational bottlenecks and implement lean warehouse practices to improve efficiency
- Enhance picking strategies such as batch, wave, and zone picking, and support the effective use of WMS, automation, and digital transformation initiatives
- Ensure high inventory accuracy through cycle counts, stock audits, and reconciliation processes
- Monitor product expiry, enforce FIFO/FEFO compliance, and manage damage control while coordinating with inventory control teams to resolve discrepancies and reduce shrinkage
- Control warehouse operating costs including labor, equipment, and consumables, while optimizing space utilization and handling efficiency to reduce cost per order
- Translate distribution center and supply chain strategies into actionable warehouse plans, supporting expansion activities, new SKU onboarding, seasonal peaks, and participating in capacity planning and layout optimization
- Ensure compliance with HSE, food safety, and local regulatory requirements, maintain a safe working environment, and mitigate operational risks related to stock loss, damages, and delays
- Ensure timely and accurate order fulfillment to stores and customers, handle escalations affecting service levels, and maintain high standards of service quality and operational reliability
Requirements
- 5 10 years of experience in warehouse or operations management
- Minimum 2 years in a supervisory or managerial role within FMCG or high volume distribution environments
- Strong hands on experience across inbound, storage, picking, and dispatch operations
- Proficiency in Warehouse Management Systems (WMS) and Microsoft Office (especially Excel and reporting)
- Solid understanding of inventory management, FIFO/FEFO, KPIs, and cost control
- Strong leadership and people management skills
- Excellent communication and interpersonal abilities
- Analytical mindset with strong problem solving capabilities
- Ability to manage multiple priorities in a fast paced environment
- Results driven with a focus on operational excellence and continuous improvement
Full Job Posting
Job Summary
- The Operations Manager (Warehouse) is responsible for leading and optimizing end to end warehouse operations within a high volume FMCG distribution environment, ensuring efficient execution of inbound, storage, picking, packing, and dispatch activities while maintaining high standards of productivit
Key Responsibilities
- Manage daily warehouse operations including receiving, put away, storage, picking, packing, and dispatch, ensuring smooth material flow and full adherence to SOPs, SLAs, and safety standards.
- Monitor and analyze key warehouse KPIs such as order fulfillment rate, picking accuracy, OTIF, dock to stock time, and overall productivity, taking corrective actions when needed.
- Lead and supervise warehouse teams including supervisors, team leaders, pickers, and forklift operators, while planning manpower allocation, shift schedules, and productivity targets aligned with volume fluctuations.
- Conduct performance evaluations, coaching sessions, and support employee development to maintain a high performing team.
- Identify operational bottlenecks and implement lean warehouse practices to improve efficiency.
- Enhance picking strategies such as batch, wave, and zone picking, and support the effective use of Warehouse Management Systems (WMS), automation, and digital transformation initiatives.
- Ensure high inventory accuracy through cycle counts, stock audits, and reconciliation processes.
- Monitor product expiry, enforce FIFO/FEFO compliance, and manage damage control while coordinating with inventory control teams to resolve discrepancies and reduce shrinkage.
- Control warehouse operating costs including labor, equipment, and consumables, while optimizing space utilization and handling efficiency to reduce cost per order and support cost saving initiatives without compromising service levels.
- Translate distribution center and supply chain strategies into actionable warehouse plans, supporting expansion activities, new SKU onboarding, seasonal peaks, and participating in capacity planning and layout optimization.
- Ensure compliance with HSE, food safety, and local regulatory requirements, maintain a safe working environment, and mitigate operational risks related to stock loss, damages, and delays.
- Ensure timely and accurate order fulfillment to stores and customers, handle escalations affecting service levels, and maintain high standards of service quality and operational reliability.
Required Qualifications & Experience
- 5–10 years of experience in warehouse or operations management.
- Minimum 2 years in a supervisory or managerial role within FMCG or high volume distribution environments.
- Strong hands on experience across inbound, storage, picking, and dispatch operations.
- Proficiency in Warehouse Management Systems (WMS) and Microsoft Office (especially Excel and reporting).
- Solid understanding of inventory management, FIFO/FEFO, KPIs, and cost control.
Skills & Competencies
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Analytical mindset with strong problem solving capabilities.
- Ability to manage multiple priorities in a fast paced environment.
- Results driven with a focus on operational excellence and continuous improvement.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Ninja
Architecture Engineer (Trainee)
Riyadh, KSA
We are looking for a motivated and enthusiastic Architecture Engineer Trainee to join our team through the COOP or Tamheer program. This opportunity is designed for recent gradu...
Senior LLM / AI Engineer
Riyadh, KSA
We are looking for AI Engineer to join Ninja and play a foundational role in building our AI function. This position is focused on designing, developing, and deploying productio...
Warehouse Manager
Jeddah, KSA
The Warehouse Manager at Ninja is responsible for overseeing all warehouse operations, ensuring that goods are received, stored, and dispatched efficiently and accurately. This ...
Stock Controller Team Leader
Riyadh, KSA
The Stock Controller Team Leader will be responsible for overseeing and managing the stock control operations, ensuring that inventory levels are accurately maintained and optim...
Account Supervisor 3PL
Riyadh, KSA
About the Role We are looking for a proactive and results-driven 3PL Account Supervisor to join our Last Mile Operations team. In this role, you will manage relationships with t...
3PL Account supervisor
Riyadh, KSA
Ninja seeks a 3PL Account Supervisor to manage relationships with third-party logistics partners, ensure rider capacity, oversee onboarding, and support operational excellence. Requires previous experience in logistics o
Stock Controller team leader
Riyadh, KSA
Ninja is seeking a Stock Controller Team Leader to oversee stock control operations in Riyadh. The role involves leading a team, implementing best practices, conducting audits, and collaborating with departments to ensur
Senior Product Designer (UI/UX)
Riyadh, KSA
We are looking for a talented Product Designer to join the Consumer Experience team at Ninja. You will be responsible for designing intuitive, scalable, and high-quality experie...
Architecture Engineer (Trainee)
Riyadh, KSA
Senior LLM / AI Engineer
Riyadh, KSA
Warehouse Manager
Jeddah, KSA
Stock Controller Team Leader
Riyadh, KSA
Account Supervisor 3PL
Riyadh, KSA
3PL Account supervisor
Riyadh, KSA
Stock Controller team leader
Riyadh, KSA
Senior Product Designer (UI/UX)
Riyadh, KSA