Operations Manager
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Key skills for this role
About the Role
A leading hospitality company in Dubai is hiring an Operations Manager to oversee multiple restaurant locations. The role involves driving sales growth, managing P&L, and leading teams to ensure operational excellence.
Key Skills for This Role
Responsibilities
- Oversee daily operations of multiple restaurant locations, ensuring operational excellence and compliance with brand standards
- Drive sales growth, profitability and an exceptional guest experience across all assigned restaurants
- Manage P&L performance, including labour costs, food costs and overall operational efficiency
- Lead, coach and develop Restaurant Managers and their teams to achieve business objectives
- Monitor food safety, quality, service standards and compliance with company policies
- Analyse operational performance and implement initiatives to improve results
- Support local marketing activities and business growth initiatives
Requirements
- High school diploma or equivalent required; Bachelor's degree in Hospitality, Business Administration or related field preferred
- Minimum 8 years' experience in restaurant operations, including at least 3 years managing multiple restaurant locations
- Current or recent experience within the UAE or GCC restaurant industry
- Valid UAE driving license and own vehicle
- Proven experience managing restaurant P&L, including food cost, labour cost and profitability
- Track record of growing sales and improving guest satisfaction at multiple units
Full Job Posting
Role Overview
- Kinetic is working with a leading Hospitality company who are hiring an Operations Manager to be based in Dubai.
Key Aspects of the Role
- Oversee the daily operations of multiple restaurant locations, ensuring operational excellence and compliance with brand standards.
- Drive sales growth, profitability and an exceptional guest experience across all assigned restaurants.
- Manage P&L performance, including labour costs, food costs and overall operational efficiency.
- Lead, coach and develop Restaurant Managers and their teams to achieve business objectives.
- Monitor food safety, quality, service standards and compliance with company policies.
- Analyse operational performance and implement initiatives to improve results.
- Support local marketing activities and business growth initiatives.
Requirements
- High school diploma or equivalent is required. A Bachelor's degree in Hospitality, Business Administration or a related field is preferred.
- Minimum 8 years' experience in restaurant operations, including at least 3 years managing multiple restaurant locations.
- Current or recent experience within the UAE or GCC restaurant industry is required.
- Previous experience within sports bar, casual dining or similar restaurant operations is preferred.
- Proven experience managing restaurant P&L, including food cost, labour cost and profitability.
- Track record of growing sales and improving guest satisfaction (NPS/OSAT) at multiple units.
- Valid UAE driving license and own vehicle is required.
- Preference given to candidates who can start immediately or within 30 days.
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