Operations Manager
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Key skills for this role
About the Role
Food People is seeking an Operations Manager for an expanding restaurant operator in Doha, Qatar. The role involves full P&L management, driving profitability and service, and leading the business while reporting to the CEO.
Key Skills for This Role
Responsibilities
- Take full business management responsibility as well as full operational P&L management.
- Identify/mentor, train and coach the leadership team to execute initiatives that produce consistently high levels of performance and service.
- Ensure that customer satisfaction is kept to the highest level and that operating standards are effectively measured.
- Ensure that all restaurants successfully execute local store marketing and national promotions as well as new products and processes.
- Implement best practice and maximise efficiency across all outlets.
- Proactively identify business opportunities, emerging trends and stay relevant to customer expectations.
- Lead from the front and demonstrate a hands on attitude, encourage and empower.
- Demonstrate ability to manage labour cost, productivity and efficiency.
- Establish strong networks, stay up to date with market developments and proactively take action to carry the business and brand to greater heights.
Requirements
- Experience operating in an Operations Manager position is essential.
- Experience and background in handling full business P&L is essential.
- Excellent interpersonal and communication skills.
- Must be prepared to be a hands on leader and able to work in a dynamic business.
- Experience creating, implementing and training SOPs.
Full Job Posting
Overview
- Food People have partnered with an expanding restaurant operator in their search for an Operations Manager. As Operations Manager you will have responsibility for the full business management including P&L responsibility. You will be leading the business and will report into the CEO. The role will b
Key Responsibilities
- Take full business management responsibility as well as full operational P&L management.
- Identify/mentor, train and coach the leadership team to execute initiatives that produce consistently high levels of performance and service.
- Ensure that customer satisfaction is kept to the highest level and that operating standards are effectively measured.
- Ensure that all restaurants successfully execute local store marketing and national promotions as well as new products and processes.
- Implement best practice and maximise efficiency across all outlets.
- Proactively identify business opportunities, emerging trends and stay relevant to customer expectations.
- Lead from the front and demonstrate a hands on attitude, encourage and empower.
- Demonstrate ability to manage labour cost, productivity and efficiency.
- Establish strong networks, stay up to date with market developments and proactively take action to carry the business and brand to greater heights.
Key Ingredients
- Experience operating in an Operations Manager position is essential.
- Experience and background in handling full business P&L is essential.
- Excellent interpersonal and communication skills.
- Must be prepared to be a hands on leader and able to work in a dynamic business.
- Experience creating, implementing and training SOPs.
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