Operations head – Business Setup
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Key skills for this role
Role Overview
The company is seeking an experienced and responsible Operations Head – Business Setup.
The role oversees day-to-day operations of the business setup division and manages the operations team.
The position is responsible for timely client service, operational quality, and compliance.
Key Skills for This Role
Full Job Posting
Role Overview
The company is seeking an experienced and responsible Operations Head – Business Setup.
The role oversees day-to-day operations of the business setup division and manages the operations team.
The position is responsible for timely client service, operational quality, and compliance.
Key Responsibilities
- Lead the business setup operations team and oversee company formation, trade licensing, visa, renewal, amendment, and corporate service processes.
- Ensure accurate and timely completion of client applications and documentation.
- Coordinate with Mainland authorities, Free Zones, immigration, MOHRE, and other government entities.
- Develop workflows, monitor performance and service quality, and improve operational efficiency.
- Coordinate client handovers with Sales and Business Development teams.
- Resolve escalated client issues, review documents, and reduce errors, delays, and compliance problems.
- Maintain authority and service-provider relationships, prepare reports, and update management.
- Train, guide, and motivate the operations team.
Requirements
- Minimum five years of UAE experience in business setup operations is required, preferably in a managerial or supervisory role.
- Strong knowledge of Dubai Mainland and Free Zone company formation procedures is required.
- Good understanding of UAE visa, immigration, MOHRE, licensing, and corporate service processes is required.
- Team management, leadership, problem-solving, decision-making, communication, and client-handling skills are required.
- The candidate must manage multiple tasks and meet deadlines.
- Strong knowledge of Microsoft Office and CRM systems is required.
- Fluency in English is required, while additional languages are an advantage.
Compensation
- The advertised pay is AED 3,500 to AED 5,000 per month.
Work Location
- The work location is in person.
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