Operations Executive
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Key skills for this role
About the Role
Zofeur, the world's first on-demand car services platform, is looking for an Operations Executive to manage daily operations, serve as a point of contact for chauffeurs and partners, monitor performance, and coordinate with supply and account teams.
Key Skills for This Role
Responsibilities
- Manage daily operations and serve as a point of contact for Zofeur chauffeurs and partners
- Build rapport with key partners
- Coordinate with the supply team and account managers to maintain smooth operations
- Monitor chauffeur performance, attendance, and relations
- Adhere to specific client requests on desired profiles
- Work closely with supporting departments to generate reports
- Maintain accurate subscriptions based on customer demands
Requirements
- Bachelor's Degree
- 1 3 years of operations experience in the transportation industry
- Excellent written and verbal communication, presentation, and interpersonal skills
- Strong sense of initiative and customer service orientation
- Ability to adapt and achieve targets in a dynamic, fast paced working environment
- Experience with online marketplace is desirable
- Ideally a keen interest in the Transportation industry
Full Job Posting
About Us
- Zofeur is the World's first on demand platform for all your car related needs, offering services including hiring a personal chauffeur, driving kids to school, car pickup/drop off, vehicle inspection, and more. Our fleet of professional drivers provides doorstep service within 10 minutes.
Key Responsibilities
- Manage daily operations and serve as a point of contact for Zofeur chauffeurs and partners.
- Build rapport with key partners.
- Strong knowledge of areas in Dubai, Sharjah and Abu Dhabi.
- Coordinate with the supply team and account managers to maintain smooth operations.
- Monitor chauffeur performance, attendance, and relations.
- Adhere to specific client requests on desired profiles.
- Work closely with supporting departments to generate reports.
- Maintain accurate subscriptions based on customer demands.
Requirements
- Bachelor's Degree.
- 1 3 years of operations experience in the transportation industry.
- Excellent written and verbal communication, presentation, and interpersonal skills.
- Strong sense of initiative and customer service orientation.
- Ability to adapt and achieve targets in a dynamic, fast paced working environment.
- Experience with the online marketplace is desirable.
- Ideally a keen interest in the Transportation industry.
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