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Operations Coordinator

Gulftainer
, UAE
Mid
Onsite
Port Agency OperationsDisbursement Account ManagementVessel CoordinationCost ControlStakeholder ManagementDocumentation
Free

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Key skills for this role

Port Agency OperationsDisbursement Account ManagementVessel Coordination
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Summary

  • To manage end to end port agency operations while controlling and administering vessel disbursement accounts (DA), ensuring efficient vessel turnaround, accurate cost management, and compliance with principal and port requirements.

Port Agency Operations Coordination

  • Coordinate vessel port calls from pre arrival to post departure.
  • Liaise with port authorities, terminals, customs, immigration, and service providers.
  • Ensure timely processing of port formalities, permits, and documentation.
  • Arrange all vessel requirements including: Pilotage, towage, berthing, Stevedoring and cargo operations, Bunkering, fresh water, provisions, and crew changes.
  • Maintain close communication with vessel Masters, owners, charterers, and principals.
  • Monitor berth planning and cargo operations to avoid delays and optimize turnaround.
  • Handle operational challenges and escalate issues proactively.
  • Ensure compliance with port regulations, HSSE policies, and company procedures.

Disbursement Account (DA) Management & Cost Control

  • Prepare and submit Proforma Disbursement Accounts (PDA) to principals.
  • Monitor advance payments and maintain accurate financial tracking for each vessel call.
  • Verify, record, and reconcile all port related expenses.
  • Prepare and submit Final Disbursement Accounts (FDA) within agreed timelines.
  • Ensure supporting invoices and documentation are accurate and complete.
  • Control costs and identify opportunities for optimization.
  • Follow up with principals on outstanding payments and account settlements.
  • Maintain proper financial records in line with company and audit requirements.

Documentation & Reporting

  • Prepare and submit timely reports including: Vessel status updates, Port call summaries, Cost and variance reports.
  • Maintain accurate filing of operational and financial documents.
  • Ensure all documentation complies with internal and external audit standards.

Stakeholder & Client Management

  • Act as the point of contact for principals, owners, and charterers during port calls.
  • Maintain strong working relationships with port authorities and vendors.
  • Deliver high levels of customer service and timely communication.

Qualifications & Experience

  • Bachelor’s degree in Logistics, Maritime, Shipping, or related field.
  • 4 7 years of experience in port agency operations and/or vessel disbursement accounting.
  • Strong knowledge of port operations, tariffs, and maritime regulations.
  • Experience in breakbulk/project cargo operations is preferred.
  • Familiarity with DA preparation systems and shipping software is an advantage.

Additional Requirements

  • Knowledge of UAE port systems/processes preferred.
  • Immediate problem escalation and decision making capability.

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