Operations Coordinator - Dubai
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Key skills for this role
About the Role
As the Watches & Fine Jewelry Operations Coordinator at CHANEL, you will manage boutique stock, logistics, inventory control, and administrative tasks. You will ensure efficient operations in line with CHANEL's standards and procedures.
Key Skills for This Role
Responsibilities
- Manage stock flow within the boutique including deliveries, transfers, special orders, stock rebalancing, and reserved products
- Coordinate WFJ logistics with Brinks, including high value shipments and validation
- Plan rolling inventories in compliance with the House’s strategy and events
- Analyze inventory results and follow up on subsequent processes
- Share stock inventory report to finance on monthly basis
- Conduct stock quality control and report and coordinate pieces in aftersales care
- Manage PLV and aftersales care tools stock inventory
- Coordinate ordering of boutique supplies and reception of invoices in Coupa
- Processing and application of police and mall permits
- Prepare and maintain the monthly schedule in My Schedule App
- Coordinate new joiner arrivals and support induction preparation
- Act as main point of contact for maintenance and facility related matters
Requirements
- Excellent organizational and planning skills
- Strong analytical skills
- Proficient in using computer systems and digital tools
- Excellent interpersonal skills
- Excellent spoken and written English skills
Full Job Posting
Context & Environment
- Position based in Watches & Fine Jewelry Boutique in Mall of Emirates, Dubai.
- As the Watches & Fine Jewelry Operations Coordinator, you will be responsible for the boutique stock management and logistics inventory control, shipment coordination, reporting, and quality control while also handling administrative tasks permits, scheduling and supplier coordination ensuri
Key Partners
- Reporting to the Watches & Fine Jewelry Deputy Manager.
- Internally: Sales Assistants, Fashion Operations Manager, WFJ Business Development, Administration and Operation.
- Externally: WFJ Boutiques in UAE, suppliers and vendors.
Stock Management
- Manage the stock flow within the boutique (deliveries, transfers, special orders, stock rebalancing, reserved products).
- Coordinate WFJ logistics with Brinks, including high value shipments and validation.
- Plan rolling inventories in compliance with the House’s strategy and events.
- Analyze inventory results and follow up on subsequent processes.
- Share stock inventory report to finance on monthly basis.
- Conduct stock quality control and report and coordinate pieces in aftersales care.
- Manage PLV and aftersales care tools stock inventory (boxes, bags, ribbons, aftersales tools).
Administration
- Coordinate ordering of boutique supplies and reception of invoices in Coupa.
- Processing and application of police and mall permits.
- Prepare and maintain the monthly schedule in My Schedule App, including planning and managing team leaves.
- Coordinate new joiner arrivals and support induction preparation.
- Act as the main point of contact for maintenance and facility related matters, liaising with the Store Planning team.
Boutique Operations
- Managing the safe and back of house organization in line with CHANEL's standards.
- Ensure that all procedures are respected and followed.
- Propose and implement proactively new procedures if needed.
- Follow best practices and process in the interest of the boutique efficiency.
Key Competencies & Requirements
- You have excellent organizational and planning skills, with strong analytics skills.
- You are proficient in using computer systems and digital tools.
- Your ability to react quickly together with your excellent interpersonal skills will be real assets to succeed in this position.
- Excellent spoken and written English skills is requested.
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