Oncology Patient Support Nurse - Dubai

Position Purpose

Duties And Responsibilities

• Based on the agreed-upon services and workflow, the Patient Support Nurse provides skilled nursing services in accordance with the orders of a physician and under a plan of care.
• Duties include, but are not limited to:* Place the patient at the center of every interaction — listen carefully, respect their preferences, involve them in decisions, and provide care with dignity and compassion.
• Deliver and coordinate patient and HCP education programs across various clinical specialties.
• Support the development of workshops, microlearning modules, and experiential learning activities.
• Assist in designing and implementing care pathways that improve treatment adherence and patient outcomes.
• Provide input into the creation of evidence-based protocols and patient resources.
• Enhance patient communication strategies and promote culturally competent care.
• Facilitate training for staff on emotional intelligence, active listening, and shared decision-making.
• Participate in patient-experience improvement projects, including patient journey mapping and co-design activities.
• Support the development of nurse-led innovation and research projects.
• Collaborate with multidisciplinary teams to plan, implement, and evaluate healthcare projects.
• Coordinate with national and international nursing associations and professional bodies.
• Assist with continuing professional development (CPD) accreditation processes.
• Stay updated with global best practices and integrate them into local programs.
• Conduct initial home assessments, review medical history, evaluate the home environment, and develop individualized care plans.
• Perform regular telephonic or virtual follow-ups to monitor progress and adjust care plans as needed.
• Monitor vital signs (blood pressure, heart rate, temperature, oxygen saturation) and blood glucose levels.
• Administer medications safely via multiple routes (oral, IV, IM, SC injections, infusions, inhalations, rectal) and monitor for side effects.
• Manage pain using validated scales and support both acute and chronic pain interventions.
• Provide wound care (assessment, dressing changes, infection prevention) and basic cardiac assessments.
• Operate and teach patients/families about home medical equipment (glucometers, oxygen therapy, infusion pumps).
• Educate and counsel patients and families on disease management, treatment adherence, and self-care strategies.
• Provide health education and emotional support to caregivers, including mental health/depression screenings and referrals when needed.
• Promote lifestyle modifications, safety measures, and infection control practices in the home.
• Act as a liaison between patients, families, physicians, and other healthcare providers to ensure continuity of care.
• Refer to community services and specialist care when appropriate.
• Document all care activities accurately and maintain confidentiality in compliance with regulations.
• Demonstrate cultural sensitivity and advocate for patients’ rights and needs.
• Attending and completing Pharmacovigilance, Pharma, and Product Training provided by the Client, with a clear understanding of how to collect and report safety data
• Reporting any adverse events/product complaints as per the client’s requirements and/or Axios SOPPs
• Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)
• Additional duties as assigned
• **Educational Background and Experience:*** A BS Degree in Nursing is essential
• At least 2 years of working experience in a healthcare setting, ideally with Oncology Patients
• Must be a licensed nurse with evidence from the Ministry of Health/DHA/DOH and be enrolled in the syndicate of nurses in the UAE.
• Excellent command of English with a demonstrated clinical nursing knowledge and experience in providing direct patient care
• Experience in **Oncology** is essential
• **Job Circumstances:*** The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region
• Flexibility **in the ability to travel,** as well as working hours, is essential