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On-Site Contract Support (7210)
Cromwell
Wolverhampton, GBR
Full-time
Mid
Onsite
Discovered 2 weeks ago
Microsoft Office
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On-Site Contract Support
No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working .
We are looking for an On-Site Contract Support person to work on one of customer sites in Wolverhampton.
What will you do on a normal day?
You will play a pivotal role in ensuring our customers have all the necessary spare parts and consumables, they need to keep their operations running and their people safe. You will develop relationships with relevant stakeholders including engineering managers, procurement managers and facilities managers whilst also identifying and executing opportunities for revenue growth and margin improvement for Cromwell.
Role Responsibilities
- Effectively Source ad-hoc items on request of the customer and provide quotations in line with Service Level Agreements and internal procedures.
- Effectively develop strong working relationships with the customers buying team to identify stock requirements and ensure requests are promptly loaded on the system.
- Work with the buyer and wider customer teams to identify new business opportunities and drive cost saving initiatives.
- Liaise with new and existing suppliers to obtain quotes and ensure that the product specifications are strictly adhered to.
- Ensure we manage stock in line with customer projects and ensure we meet specific requirements.
- Ensure purchase orders are promptly loaded in line with company policy and actively progress orders to maintain delivery accuracy and provide weekly reporting to the customer.
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