OM LOCALITY CARE

Are you an inspiring leader who is passionate about prevention, community care and making a real difference to people's lives?

Cardiff Council is looking for an ambitious and collaborative Operational Manager for Locality and Care to help shape and lead services that support adults to remain independent, safe and connected within their communities.

This is an exciting opportunity to lead locality-based care services across the city, strengthen integrated working with health and partners, and influence how preventative, community-based and person-centred support is designed and delivered across Adult Services.

Locality and care services are at the heart of Adult Social Care in Cardiff. They help people access the right support at the right time, prevent or reduce the need for formal care, support unpaid carers, promote independence, and enable people to live well in their own homes and communities. We are looking for someone who can see opportunity in complexity, bring people together to solve problems, and deliver practical improvements that make a real difference.

Strategic and operational leadership of locality-based care services across Cardiff.

Preventative, community-based and integrated care services that help people remain independent, well and connected.

First Point of Contact and wellbeing services, ensuring effective information, advice and assistance.

Services supporting unpaid carers through a dedicated carers support team.

The Integrated Discharge Hub, supporting safe and timely hospital discharge and helping to reduce avoidable admissions.

Telecare, Meals on Wheels, locality services and community-based day opportunities.

Partnership working with health, housing, care providers, third sector organisations and community partners.

Continuous improvement, performance management and financial sustainability across a large operational service area.

You will join an organization with a strong commitment to public service, equality, safeguarding, partnership working and continuous improvement. This is a senior role where your ideas, leadership and ambition can help shape locality and care services for years to come.

You will be an experienced, inclusive and collaborative leader with a strong track record of delivering high-quality community, health, housing or social care services in a complex environment.

Significant experience of leading services that support adults to remain independent and well.

A good understanding of prevention, reablement, person-centred support and the Social Services and Well-being (Wales) Act.

Experience of integrated working across health, including primary and secondary care.

Strong strategic thinking, problem-solving and planning skills.

Experience of leading change, improving performance and developing evidence-based proposals for service improvement.

The ability to manage resources, staff, budgets, property and technology effectively.

Excellent partnership, communication and stakeholder management skills.

The ability to inspire, support and develop high-performing teams.

The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.

If you are looking for a role where you can lead services that matter, support people to live well in their communities and improve outcomes for some of Cardiff's most vulnerable citizens, we would love to hear from you.

This is a permanent position for 37 hours per week.

The role is suitable for job share.

This position is subject to a Disclosure & Barring Service Enhanced Check.

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.

The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role please contact Claire Gilhooly at CGilhooly@cardiff.gov.uk.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

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Application Guidance

Applying for jobs with us

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Recruitment Pack

Employee Charter

Recruitment of Ex-Offenders

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