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Oliver Wyman - Associate - Digital Strategy - Customer Innovation & Growth - Doha

Mercer LLC
Qatar, QAT
Full Time
Mid
1 months ago
Digital TransformationData AnalyticsAIMachine LearningStructured Problem SolvingClient Management
Free

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About Oliver Wyman

  • At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
  • As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting.
  • With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

About the role

  • We are looking for a Junior Associate / Associate to join our Digital team and help clients solve complex business problems through technology, data, analytics, and digital transformation.
  • In this role, you will work closely with project teams and clients to structure problems, conduct analysis, develop practical recommendations, and support the delivery of measurable impact.
  • As you grow in the role, you will take increasing ownership of workstreams, build trusted relationships with clients and colleagues, and contribute to the development of junior team members.

Key responsibilities

  • Support the delivery of digital transformation, technology, analytics, automation, AI, customer experience, operating model, or platform related engagements.
  • Own and drive discrete modules of work, tracking progress against project goals and client impact objectives.
  • Structure ambiguous business and technology problems into clear hypotheses, analyses, and recommendations.
  • Conduct quantitative and qualitative analysis, including market research, benchmarking, data interpretation, process assessment, and stakeholder interviews.
  • Translate analytical findings into compelling messages, client ready materials, and practical implementation recommendations.
  • Work with clients and internal teams to identify opportunities for digital enablement and business impact.
  • Contribute to workshops, client discussions, and working sessions with clear, confident, and audience appropriate communication.
  • Build trusted relationships with client counterparts and internal stakeholders.
  • Managing junior team members and contributing to the overall quality and delivery of project outputs.
  • Contributing to internal knowledge development, thought leadership, and practice building initiatives within the Digital and CTT Practice.

What we are looking for

  • Strong analytical and problem solving skills, with the ability to structure complex issues and develop practical recommendations.
  • Background in digital, technology, data, AI, analytics, customer experience, transformation, or innovation topics.
  • Ability to manage work independently with limited oversight while escalating issues appropriately.
  • Strong communication skills, including the ability to craft clear messages and adapt style to different audiences.
  • Comfort working in fast paced, collaborative, and client facing environments.
  • Intellectual curiosity and willingness to quickly build credibility in unfamiliar subject areas.
  • Strong project execution skills, including attention to detail, ownership, and follow through.
  • Ability to build genuine relationships with colleagues and clients.
  • Commitment to team development, feedback, and inclusive ways of working.
  • A proactive mindset, with the ability to identify opportunities for impact beyond the immediate project scope.

Preferred experience and educational background

  • Prior experience in consulting, digital transformation, technology strategy, data analytics, product, implementation, financial services, insurance, or another relevant industry.
  • Experience working with data, digital tools, technology platforms, automation, AI, agile delivery, digital transformation, or technology enabled implementation initiatives is strongly preferred.
  • Exposure to client facing work, stakeholder management, or cross functional project delivery.
  • Strong consulting toolkit capabilities, including advanced PowerPoint development and Excel based analytical modeling.
  • Excellent structured problem solving and communication skills, with the ability to synthesize complex topics into clear recommendations and actionable outputs.
  • Ability to manage multiple stakeholders across business and technical teams in fast paced delivery environments.
  • Strong interpersonal and client management skills, with comfort engaging senior executives and leadership teams.
  • Experience working on AI, machine learning, advanced analytics.
  • Fluency in Arabic and English is required; Arabic language capabilities are strongly required.
  • Eligibility and flexibility to work in Qatar.
  • Undergraduate and/or advanced degree from a top tier academic institution.
  • Willingness to travel on a weekly basis.

What success looks like

  • A successful Junior Associate / Associate in the Digital team will be able to take ownership of meaningful project work, navigate both analytical and team dynamics, communicate effectively with mid to senior stakeholders, and contribute to a collaborative team environment.
  • Over time, you will develop a recognized area of expertise, deepen client relationships, and play an active role in building the Digital team’s capabilities and culture.

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