Office Manager

Key Responsibilities

• Executive Office Management

• Ensure leadership time is aligned with institutional priorities and strategic initiatives.
• Coordinate logistics for executive meetings, official visits, and institutional events.
• Prepare briefing materials, background notes, and executive summaries.

• Strategic Administrative Support

• Draft, review, and format official correspondence, reports, presentations, and briefing papers.
• Attend executive and strategic meetings to document minutes, track decisions, and monitor follow-up actions.
• Support special projects assigned by senior leadership, including research, benchmarking, and analysis.
• Maintain highly organized electronic and physical document management systems.

• Communication & Liaison

• Serve as a key liaison between senior leadership and academic departments, shared services, and external partners/consultants.
• Manage incoming and outgoing communications, ensuring accuracy, discretion, and professionalism.

• Office Operations & Governance

• Oversee the day-to-day functioning of the Executive Office to ensure efficiency and professionalism.
• Ensure adherence to SEA policies, governance frameworks, and relevant regulations.
• Support policy documentation, process improvement, and administrative standardization.

• Event & Stakeholder Coordination

• Plan and coordinate high-profile institutional meetings, forums, and leadership events.
• Manage hospitality, protocols, and visitor coordination for official guests.
• Support inter-departmental coordination for executive engagements.
• Manage complex calendars, appointments, travel, and high-level meeting schedules for senior leadership.
• Continuous Improvement
• Evaluate office systems, workflows, and administrative practices.
• Recommend and implement improvements to enhance service quality and efficiency.
• Financial Coordination
• Support monitoring of Executive Office budget and expenditures.
• Assist with procurement requests and documentation.