Nursery Manager
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Key skills for this role
About the Role
Maple Bear Nursery and Preschool seeks a Nursery Manager to oversee operations, curriculum delivery, staff management, and parent relations in Dubai. The role requires strong leadership, early years education knowledge, and experience in nursery management.
Key Skills for This Role
Responsibilities
- Promote the company’s values, mission, vision, and curriculum to visitors
- Adhere to and implement company policies and procedures throughout the nursery
- Engage in ongoing assessment and evaluation of policies, procedures, and programs
- Carry out duties with a customer focused attitude
- Oversee performance management systems including induction, probation, and supervision
- Maintain confidentiality of information
- Be in charge of maintaining Kinderpedia application
- Ensure nursery standards and operational readiness daily
- Undertake all necessary training
- Maintain safety and wellbeing of children at all times
- Carry out daily risk assessment checks
- Ensure staff maintain inventory of resources
Requirements
- English speaker preferred
- Experience in early years practice and nursery management
- Strong leadership and team management skills
- Excellent customer service and communication skills
- Knowledge of KHDA, DHA, Dubai Municipality regulations
- Ability to manage admissions, parent contracts, and financial records
- Proficiency in Kinderpedia application
Full Job Posting
Operational Standards
- Promote the company’s values, mission, vision, and curriculum to visitors.
- Adhere to the guidance issued in the Company’s Operational Plan, Policies and Procedures, and Staff Handbook.
- Engage in ongoing assessment and evaluation of policies, procedures, and programs.
- Carry out duties with a customer focused attitude.
- Oversee responsibility for ensuring performance management systems are followed.
- Ensure confidentiality of all information received.
- Be in charge of maintaining Kinderpedia application.
- Be liable for the nursery standards and that Centre is operationally ready daily.
- Undertake all training deemed necessary.
- Undertake any other reasonable duties as directed.
- Be overall responsible in maintaining the safety and wellbeing of children at all times.
- Carry out daily risk assessment checks.
Parents and Students
- Be responsible for admission in line with admission policy.
- Ensure that all key children reports and weekly messages are moderated.
- Ensure all administrative records are properly maintained.
- Effectively manage parental complaints.
- Liaise closely with parents/carers about curriculum changes and practices.
- Input student data and create parent contract upon admissions.
- Exceed the care standards as monitored by the ministries.
- Promote ethos of inclusive practice.
- Ensure early identification and intervention is implemented.
- Liaise with parents and external agencies for the progress of the child.
Education and Curriculum
- Be responsible for providing high quality education and learning.
- Ensure the teaching team maintains the highest standard of curriculum deliverance daily.
- Liaise with Head of Operations and curriculum team for curriculum training and queries.
- Be overall in charge in planning events and celebration and delegate tasks accordingly.
Staff
- Set highest possible standards with staff.
- Recruit, hire, train and evaluate staff and recommend developmental activities.
- Supervise, lead and support members of staff.
- Complete termly assessments and observations of teachers and recommend necessary training or actions.
- Ensure that staff folders are up to date.
Finance and Marketing
- Be responsible for conducting school tours and send information.
- Liaise with the finance department in matters of budgets, fees and purchases.
- Ensure social media platforms are up to date in promoting individual branch.
- Work closely with Marketing team in achieving targets.
- Work closely with the Finance and Admin team to ensure outstanding fees are paid up.
- Be able to receive payments, create children’s contract and churn invoices when necessary.
- Ensure staff and parents comply with financial policies upon joining.
- Complete competitive market analysis.
Government Relations
- Be responsible in managing government portals.
- Implement the recommendations of any regulatory inspection and maintain standards set for inspections by governing bodies KHDA, DHA, Dubai Municipality etc.
External Vendors
- Note that all extracurricular activities within nursery setting are organized.
- Liaise with external vendors as required and bearing the price in mind.
- Collate and track contacts and contract with external vendors.
- Liaise with maintenance contractor in matters of health and safety.
- Order and maintain equipment and resources in setting.
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