Deputy Manager
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Key skills for this role
About the Role
Maple Bear Nursery and Preschool is seeking a Deputy Manager to oversee operations, staff, and curriculum at a nursery in Dubai. The role includes managing admissions, parent relations, finance, marketing, and government compliance.
Key Skills for This Role
Responsibilities
- Act as brand ambassador and front face of the centre
- Oversee operational standards, policies, and procedures
- Manage admissions, parent complaints, and administrative records
- Supervise, lead, and support staff, including recruitment and training
- Ensure high quality education and curriculum delivery
- Conduct school tours, manage marketing and social media
- Liaise with finance department on budgets, fees, and purchases
- Manage government portals and ensure regulatory compliance
Requirements
- English speaker preferred
- Experience in early years education or nursery management
- Strong leadership and team management skills
- Knowledge of KHDA, DHA, Dubai Municipality regulations
Full Job Posting
Main Responsibilities
- English speaker preferred
- To be a brand Ambassador for Maple Bear Gulf Schools in one of our branches in Dubai and Sharjah and the front face of the Centre.
- To promote the company’s values, mission, vision, and curriculum to visitors.
- To adhere to the guidance issued in the Company’s Operational Plan, Policies and Procedures, and Staff Handbook.
- Engage in ongoing assessment and evaluation of policies, procedures, and programs.
- To carry out duties with a customer focused attitude.
- To oversee responsibility for ensuring that all performance management systems are followed.
- To ensure confidentiality of all information received.
- To be in charge of maintaining Kinderpedia application.
- To be liable for the nursery standards and that Centre is operationally ready daily.
- To undertake all training that is deemed necessary.
- To undertake any other reasonable duties as directed.
Operational Standards
- To be a brand Ambassador for Maple Bear Gulf Schools.
- To promote the company’s values, mission, vision, and curriculum.
- To adhere to the guidance issued in the Company’s Operational Plan.
- Engage in ongoing assessment and evaluation of policies, procedures, and programs.
- To carry out duties with a customer focused attitude.
- To oversee responsibility for ensuring that all performance management systems are followed.
- To ensure confidentiality of all information received.
- To be in charge of maintaining Kinderpedia application.
- To be liable for the nursery standards and that Centre is operationally ready daily.
- To undertake all training that is deemed necessary.
- To be overall responsible in maintaining the safety and wellbeing of children at all times.
- To carry out daily risk assessment checks.
Parents and Students
- To be responsible for admission in line with admission policy.
- To ensure that all key children report, and weekly messages are moderated.
- To ensure all administrative records are properly maintained.
- To effectively manage parental complaints.
- To liaise closely with parents/ carers.
- To input student data and create parent contract upon admissions.
- To exceed the care standards as monitored by the ministries.
- To promote ethos of inclusive practice.
- To ensure early identification and intervention is implemented.
- To liaise with parents and external agencies for the progress of the child.
Education and Curriculum
- To be responsible for providing high quality education and learning.
- To ensure the teaching team maintains the highest standard of curriculum deliverance.
- To liaise with Head of Operations and curriculum team for curriculum training and queries.
- To be overall in charge in planning events and celebration and delegate tasks accordingly.
Staff
- To set highest possible standards with staff.
- To recruit, hire, train and evaluate staff.
- To supervise, lead and support members of staff.
- To complete termly assessments and observations of teachers.
- To ensure that staff folders are up to date.
Finance and Marketing
- To be responsible for conducting school tours and send information.
- To liaise with the finance department in matters of budgets, fees and purchases.
- To ensure social media platforms are up to date.
- To work closely with Marketing team in achieving targets.
- To work closely with the Finance and Admin team to ensure outstanding fees are paid up.
- To be able to receive payments, create children’s contract and churn invoices.
- To ensure staff and parents comply with financial policies.
- To complete competitive market analysis.
Government Relations
- To be responsible in managing government portals.
- To implement the recommendations of any regulatory inspection and maintain standards set for inspections by governing bodies KHDA, DHA, Dubai Municipality etc.
External Vendors
- To note that all extracurricular activities within nursery setting are organized.
- To liaise with external vendors as required and bearing the price in mind.
- To collate and track contacts and contract with external vendors.
- To liaise with maintenance contractor in matters of health and safety.
- To order and maintain equipment and resources in setting.
Job Type
- Full time
Work Location
- In person
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