Network Technician
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Key skills for this role
About the Role
Dubai Foundation for Women and Children is hiring a Network Technician to manage IT network objectives, provide helpdesk support, and maintain network performance. The role requires a Bachelor's degree in Computer Engineering/IT and at least 8 years of IT experience with 4 years in support.
Key Skills for This Role
Responsibilities
- Manage and ensure submission of yearly IT Network objectives to IT Director
- Develop technical SLAs for infrastructure/networking implementations
- Provide helpdesk support and troubleshooting at first line
- Maintain network performance by monitoring, analysis, and tuning
- Configure network switches and troubleshoot copper and fiber cabling
- Support day to day operations and ensure data center redundancy
Requirements
- Bachelor degree or equivalent in Computer Engineering/IT
- Minimum of 8 years of experience in IT domain
- At least 4 years work experience in an IT support role
- UAE Nationality required
Full Job Posting
Job Description
- Manage and ensure the submission of the yearly IT Network objectives to the IT Director in consultation with the subordinates
- Develop technical SLAs for the various infrastructure/ networking implementations
- Ensure achievement of the quality objectives as set forth by DFWAC
- Manage the operational administration of the foundation
- Support IT Director in delivering the IT environment for the building
- Provide helpdesk support and troubleshooting at first line
- Ensure users of the facilities receive a professional and proactive response at all times
- Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendors
- Configuring network switches and troubleshooting and testing copper and fiber cabling
- Understand and ensure data center redundancy requirements
- Support day to day operations
- Ensure achievement of targeted results in each key performance areas as outlined in the plan
Qualifications
- Bachelor degree or equivalent in Computer Engineering/IT
- A minimum of 8 years of experience in the IT domain with at least 4 years work experience in an IT support role
About Dubai Foundation for Women and Children
- The Dubai Foundation for Women and Children is the first authorized non profit shelter and humanitarian care in the United Arab Emirates to care for women and children who are victims of domestic violence, child abuse, and victims of human trafficking.
- It was established in late 2007 in order to provide victims with immediate shelter, protection and support services, in accordance with international human rights conventions.
Additional Information
- Job Category: Information Technology Technician
- Advertiser: Dubai Government
- Required Nationality: UAE Only
- Monthly Salary: Unspecified
- Schedule Time: Full time
- Job Posting: 16/06/2026
- Unposting Date: 16/07/2026
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