Network & Systems Engineer (Vulnerability Management)

About Gruve

Position Summary

Key Responsibilities

• Manage Qualys VMDR scans, authentication records, asset groups, tags, vulnerability details, severities, and remediation guidance.
• Patch and remediate Windows, Linux, Exchange, Active Directory, enterprise applications, databases, network devices, security devices, cloud workloads, and virtualization platforms.
• Respond to critical findings, emergency patch directives, and failed-change escalations during out-of-hours coverage.
• Execute maintenance windows with staggered rollout and tested rollback while maintaining SLA availability.
• Raise change requests and participate remotely in client CAB meetings.
• Monitor ALKASHIF uploads and the Qualys Splunk Add-on, troubleshooting failed uploads.
• Automate remediation and reporting with PowerShell, Bash, and Qualys or Splunk APIs.
• Perform verification rescans and maintain vulnerability registers, aging reports, evidence packs, and weekly and monthly reports.
• Provide backup coverage and conduct clean handovers with the onsite engineer.

Basic Qualifications

• 3–6 years of network or systems engineering experience with hands-on patching and vulnerability remediation.
• Qualys VMDR familiarity for running scans and obtaining vulnerability details and reports.
• Strong Windows Server and Linux patching experience, including WSUS, SCCM, and package managers.
• Experience with network devices, firewalls, NAC, IPS, IDS, VMware, Hyper-V, and cloud workloads.
• Experience supporting customer environments through VPN, jump-host, bastion, and remote console access.
• PowerShell or Bash scripting and automation experience.
• Understanding of CVSS, CVE, vulnerability management, ITIL change management, and rollback procedures.
• Availability for 24x7 on-call coverage, including weekends and public holidays.
• Strong written English, documentation, and remote-coordination skills.

Preferred Qualifications

• Qualys VMDR, MCSA, RHCSA, CompTIA Security+, CompTIA Network+, CCNA, Azure Administrator, or ITIL Foundation certifications are preferred.
• Self-management, reliability, calmness under pressure, automation-mindedness, and precise documentation are valued.

Work Arrangement

• The role works from the Gruve UAE office while accessing the client environment remotely through approved connectivity.