Network Support Engineer
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Key skills for this role
About the Role
UXE Security Solutions seeks a Network Support Engineer to ensure uptime of video surveillance, network, and edge infrastructure. The role involves designing, configuring, and troubleshooting network architectures, firewalls, and Linux systems.
Key Skills for This Role
Responsibilities
- Ensure continuous uptime and reliable performance of video surveillance, network, and edge infrastructure across enterprise data centre environments
- Design, configure, and maintain high availability network architectures, including Cisco Nexus switches, to support mission critical surveillance and IT operations
- Troubleshoot and resolve network, routing, firewall, and VPN related issues across LAN, WAN, and data centre environments
- Administer and support enterprise firewalls and security platforms (Palo Alto, Fortinet), including policy configuration, VPN tunnels, and threat management
- Collaborate with IT, security, and operations teams to integrate CCTV and IoT edge devices into the existing network infrastructure
- Administer and maintain Linux based systems (Ubuntu, Rocky, CentOS) used for monitoring, logging, and storage of security and network data
- Configure, deploy, and manage virtual machines and hyperconverged infrastructure (Nutanix) supporting surveillance and network management applications
- Perform periodic network performance assessments and implement tuning measures to enhance reliability, bandwidth efficiency, and cybersecurity
- Utilize infrastructure monitoring tools to track uptime, traffic utilization, and device health metrics
- Maintain technical documentation, including network topology diagrams, configuration records, change logs, and standard operating procedures
- Provide on site and remote technical support during outages or incidents, conducting root cause analysis and corrective actions
Requirements
- Proven experience in enterprise network engineering and data centre operations, with a focus on firewalls, VPNs, routing protocols, high availability, and edge device management
- Hands on experience with Cisco networking, including Nexus switches, and strong understanding of IP networking, VLANs, subnetting, and advanced switch/router configuration
- Direct experience administering enterprise firewalls and security appliances (Palo Alto, Fortinet), including VPN and high availability configurations
- Experience in managing virtualization and hyperconverged platforms, particularly Nutanix, and virtual machines supporting surveillance and network applications
- Proficiency with Linux operating systems (Ubuntu, Rocky, or CentOS) for system administration and monitoring
- Direct experience with NVRs, DVRs, MDVRs, and IP based CCTV surveillance systems
- Capability to troubleshoot and resolve complex network, virtualization, and device level issues efficiently
- Technical certifications (such as CCNA, CCNP, NSE4, Palo Alto PCNSA/PCNSE, Nutanix NCP, CompTIA Network) are preferred
- Excellent analytical, troubleshooting, and communication skills for both technical and non technical audiences
- Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience
- 4+ years of experience in a network support or engineering role, preferably with a focus on data centre operations, security systems, IoT deployment, and edge network management
Full Job Posting
Job Title
- Network Support Engineer
Key Responsibilities
- Ensure continuous uptime and reliable performance of video surveillance, network, and edge infrastructure across enterprise data centre environments.
- Design, configure, and maintain high availability network architectures, including Cisco Nexus switches, to support mission critical surveillance and IT operations.
- Troubleshoot and resolve network, routing, firewall, and VPN related issues across LAN, WAN, and data centre environments.
- Administer and support enterprise firewalls and security platforms (Palo Alto, Fortinet), including policy configuration, VPN tunnels, and threat management.
- Collaborate with IT, security, and operations teams to integrate CCTV and IoT edge devices into the existing network infrastructure.
- Administer and maintain Linux based systems (Ubuntu, Rocky, CentOS) used for monitoring, logging, and storage of security and network data.
- Configure, deploy, and manage virtual machines and hyperconverged infrastructure (Nutanix) supporting surveillance and network management applications.
- Perform periodic network performance assessments and implement tuning measures to enhance reliability, bandwidth efficiency, and cybersecurity.
- Utilize infrastructure monitoring tools to track uptime, traffic utilization, and device health metrics.
- Maintain technical documentation, including network topology diagrams, configuration records, change logs, and standard operating procedures.
- Provide on site and remote technical support during outages or incidents, conducting root cause analysis and corrective actions.
Qualifications
- Proven experience in enterprise network engineering and data centre operations, with a focus on firewalls, VPNs, routing protocols, high availability, and edge device management.
- Hands on experience with Cisco networking, including Nexus switches, and strong understanding of IP networking, VLANs, subnetting, and advanced switch/router configuration.
- Direct experience administering enterprise firewalls and security appliances (Palo Alto, Fortinet), including VPN and high availability configurations.
- Experience in managing virtualization and hyperconverged platforms, particularly Nutanix, and virtual machines supporting surveillance and network applications.
- Proficiency with Linux operating systems (Ubuntu, Rocky, or CentOS) for system administration and monitoring.
- Direct experience with NVRs, DVRs, MDVRs, and IP based CCTV surveillance systems.
- Capability to troubleshoot and resolve complex network, virtualization, and device level issues efficiently.
- Technical certifications (such as CCNA, CCNP, NSE4, Palo Alto PCNSA/PCNSE, Nutanix NCP, CompTIA Network) are preferred.
- Excellent analytical, troubleshooting, and communication skills for both technical and non technical audiences.
Education
- Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience.
Experience
- 4+ years of experience in a network support or engineering role, preferably with a focus on data centre operations, security systems, IoT deployment, and edge network management.
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