Network Operations Manager (NWM)

• BA/BS in information technology or related discipline or equivalent experience .
• A minimum of five (5) years of experience supporting global network systems and subsystems; troubleshooting a wide range of LAN, Multi-Protocol Label Switching (MPLS), WAN, and network/service availability, and making recommendations for system fixes and enhancements.
• A minimum of five (5) years of experience leading teams of network operations/engineering staff with skills applicable to a project environment similar in size, scope, and complexity to the requirements of this task.
• Possesses a Cisco Certified Network Associate ( CCNA ) certification.
• Possesses a Top Secret clearance.

• Demonstrated experience with risk management and making recommendations for leveraging network installations and reducing operation costs.
• Demonstrated experience operating networks supporting systems deployed in the cloud.
• A minimum of three (3) years working experience supporting and troubleshooting firewall appliances and rulesets and working with firewall solutions such as Palo Alto or Stonegate devices.
• Possesses an ITIL Foundations Level Certification (or higher).

• May require occasional travel between work centers or to client sites.
• Some after-hours or on-call support may be necessary.
• On-site work in a secure government or contractor facility.
• Must be able to work in a high-security environment and comply with all relevant security protocols.
• Standing for long periods.
• Ambulate throughout an office
• Ambulate between several buildings
• Stoop, kneel, crouch, or crawl as required
• Repeatedly lift and carry weight up to 30 pounds
• Travel by land or air transportation 5 %

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success.

It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Empower AI is a VEVRAA Federal Contractor.