Network Operations Center Engineer
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Key skills for this role
About the Role
LanceSoft Middle East is hiring a NOC Engineer for a permanent role in Jeddah, KSA. The position involves network monitoring, incident handling, and troubleshooting in a telecom environment.
Key Skills for This Role
Responsibilities
- Monitor signaling pathways, routing behavior, SIM flows, OSS hooks, and cross core interactions impacting satellite service
Requirements
- Bachelor's degree in Telecommunications, Computer Science, Electronics, or related technical field
- 2 5 years in NOC operations, telecom monitoring, satellite operations, or core network support
- Experience with signaling flows, routing tables, authentication paths, or mobile core elements
- Hands on exposure to multi vendor NOC operations, incident workflows, and partner escalations
- Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core network behavior
- Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication)
- Experience analyzing logs, traces, routing tables, and event correlations across network elements
- Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms
- Hands on with Linux, basic scripting (Python/Bash), and troubleshooting tools
- Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous
Full Job Posting
Position Overview
- Job Title: NOC Engineer
- Location: Jeddah KSA
- Duration: Permanent
Qualifications
- Bachelor’s degree in Telecommunications, Computer Science, Electronics, or related technical field.
- Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous.
- 2–5 years in NOC operations, telecom monitoring, satellite operations, or core‑network support.
- Experience working with signaling flows, routing tables, authentication paths, or mobile‑core elements.
- Hands‑on exposure to multi‑vendor NOC operations, incident workflows, and partner escalations.
Required Technical Expertise
- Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core‑network behavior.
- Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication).
- Experience analyzing logs, traces, routing tables, and event correlations across network elements.
- Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms.
- Basic understanding of satellite network components, gateways, or hybrid RAN‑core flows is a plus.
- Hands‑on with Linux, basic scripting (Python/Bash), and troubleshooting tools.
Professional Skills
- Strong analytical skills and ability to diagnose issues under time pressure.
- Excellent communication for coordination with internal teams and partner NOCs.
- High attention to detail with disciplined documentation and tracking.
- Adaptability to shift‑based schedules and fast‑paced incident environments.
- Team‑oriented mindset with strong ownership of incident resolution and service quality.
Technology Proficiency
- NOC and OSS/NMS tools (Zabbix, Grafana, Prometheus, Datadog, SolarWinds, or similar).
- Logging tools (Elastic, Splunk, Kibana) and packet analysis tools (Wireshark).
- Ticketing/ITSM tools (ServiceNow, Jira, Remedy).
- Basic scripting and automation familiarity (Python, Bash).
- Strong working knowledge of Excel, dashboards, and documentation tools.
Physical Requirements
- Ability to work in a shift‑based NOC environment, including nights or weekends based on rotation.
- Ability to remain attentive during extended monitoring sessions and incident bridges.
- Occasional travel for training, partner coordination, or operational readiness activities.
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