Mobile App - Business Analyst (Airline)
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Key skills for this role
About the Role
Cognizant is looking for a Mobile App Business Analyst to support the development of an airline mobile app. The role requires 5+ years of product development experience, SAFe Agile knowledge, and experience with Adobe Experience Manager.
Key Skills for This Role
Responsibilities
- Work with the Senior Product Manager to deliver the product strategy, vision and roadmap
- Manage the team backlog as part of Iteration Planning, including coordinating dependencies with other Product Owners
- Continuously improve the backlog with the team, ensure all items are clearly described, estimated, and prioritised
- Ensure the scrum team understands the required features and functionality to be delivered in each iteration
- Detail features and user stories with acceptance criteria and acceptance tests
- Ensure business acceptance of features and user stories, validating they meet acceptance criteria and Definition of Done
- Provide regular demos with the team ensuring critical aspects are shown and validated with stakeholders
- Facilitate iteration retrospectives and drive discussions on improvements
- Follow and partake in all SAFe Agile product cadences including PO Sync, Program Backlog Refinement, WSJF, Sprint Planning and PI Planning
- Manage and keep up to date the team's backlog, product roadmap, program Kanban and all relevant artifacts
Requirements
- 5+ years of experience working in product development or as a Product Owner
- Bachelor's degree in Computer Science, Information Systems, Engineering or equivalent
- Certification in SAFe Product Owner or equivalent is desirable
- Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management
- 2+ years of experience in handling Adobe Experience Manager (AEM) and features development on this tech stack
- 2+ years of experience in using JIRA and maintaining sprint backlog, epics, features and user stories
- Demonstrated success in defining, delivering and launching products
- Technical and business operations knowledge with proven ability to drive solutions
- Strong ability to analyse data and drive feature development based on relevant data analytics
- Strong business stakeholder management skills
Full Job Posting
Purpose
- This role reports to the Senior Product Manager and is responsible for the development of airline mobile app and ensure the app drives key digital KPIs.
- The role interacts with the Digital and Ecommerce team and ensures that the priorities set by the business are collected in the form of requirements and are implemented successfully by the team.
- This role will work with the Senior Product Manager to serve as the customer proxy and will support in driving the scrum team to ensure the growth of the airline mobile capabilities across the customer journey.
- This role is part of an Agile Release Train and needs to ensure strong ability to work closely with other Product Owners, managing dependencies and contributing to a collaborative development environment.
- This role is a core team member of the agile scrum team, working with 1 2 scrum teams.
Accountabilities
- Work with the Senior Product Manager to deliver the product strategy, vision and roadmap.
- Manage the team backlog as part of Iteration Planning, including coordinating dependencies with other Product Owners. Responsible for accepting the final Iteration Plan.
- Continuously improve the backlog with the team, ensure all items are clearly described, estimated, and prioritised.
- Ensure the scrum team understands the required features and functionality to be delivered in each iteration.
- Responsible for detailing features and user stories with acceptance criteria and acceptance tests.
- Responsible to ensure business acceptance of features and user stories, including validating that the stories meet the acceptance criteria, persistent acceptance tests, and that they comply with the Definition of Done (DoD).
- Provide regular demos with the team ensuring the most critical aspects are shown and validated with the stakeholders.
- Facilitate the iteration retrospectives and drive discussions on what can be improved to increase the velocity and quality.
- Follow and partake in all the SAFe Agile product cadences including PO Sync, Program Backlog Refinement, WSJF, Sprint Planning and PI Planning representing the product area fully.
- Manage and keep up to date the team's backlog, product roadmap, program Kanban and all relevant artifacts to ensure the product development is communicated across leadership, business stakeholders and development team.
Education & Experience
- 5+ years' experience working in product development or as a Product Owner.
- Bachelor's degree in Computer Science, Information Systems, Engineering or equivalent.
- Certification in SAFe Product Owner or equivalent is desirable.
- Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management.
- 2+ years' experience in handling Adobe Experience Manager (AEM) and features development on this tech stack.
- 2+ years' experience in using JIRA and maintaining sprint backlog, epics, features and user stories.
- Demonstrated success in defining, delivering and launching products.
- Technical and business operations knowledge with proven ability to drive solutions.
- Strong ability to analyse data and drive feature development based on relevant data analytics.
- Recognized as an active team player, with excellent communication and coordination skills.
- Strong business stakeholder management skills with ability to handle prioritized requirements.
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