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Mitigation/Restoration Supervisor
United Property Restoration Services
USA
Full-time
Entry · 2+ years experience
Onsite
Discovered 1 weeks ago
Microsoft OfficePSAEncircle
Free
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Microsoft OfficePSAEncircle
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- Team Leadership: Supervise, direct, and evaluate the performance of Mitigation Restoration Technicians and subcontractors.
- Operations Management: Oversee site safety, work quality, and production standards throughout the lifecycle of each project.
- Technical Execution: Deploy, monitor, and remove restoration equipment; interpret project scopes to facilitate timely completions.
- Data & Analytics: Calculate psychometric and moisture readings, track equipment usage, and manage data entry within PSA and Encircle software.
- Client Relations: Communicate project updates directly with the insured (homeowners/business owners), providing clarity and peace of mind.
- Estimating & Sales: Formulate accurate project estimates and communicate the value of our specialized services to potential clients.
- Emergency Response: Participate in an on-call rotation to provide critical emergency services during nights, weekends, and holidays.
- High school diploma/GED with 2–4 years of related restoration experience and/or training (or an equivalent combination of education and experience).
- Ability to write routine reports/correspondence and speak effectively before groups of customers or team members.
- Ability to calculate figures such as proportions, percentages, area, volume, and apply basic algebra and geometry concepts.
- Strong common-sense reasoning to execute written or oral instructions and resolve variable, real-world field issues.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable learning industry-specific software.
- Valid Driver’s License (Required).
- Fire and Smoke Restoration Technician (FSRT).
- Odor Control Technician (OCT).
- Leather / Hard Surface Cleaning.
- Carpet and Upholstery Cleaning.
- Ozone, Chemical, and other specialty certifications.
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