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Mining Product Support Sales Representative - Blackwater Gold

Finning
Prince George, CAN
Full-time
Senior · 5+ years experience
Onsite
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CaterpillarSWIPCTSPTOSDBSCostwatcher
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Job Description:

Aftermarket sales through solution based selling is the primary function

Collaboration and coordination within Finning and Caterpillar's support teams

Opportunity qualification in pursuit of an exceptional customer experience

Trend monitoring, analysis, quality reporting, troubleshooting, resolution of equipment and related products issues with Finning’s supplier partners

Leading aftermarket new product introduction initiatives

Responsible for SWIP approvals and first level problem resolution

Prepare accurate and timely equipment and service forecasts, including component forecasting, pricing, estimates and intelligence, call reports, and customer information

Opportunity development through the use of customer resource management tools

Develop and maintain long-term strategic relationships with the major customer accounts

Achieve targets for sales, profitability, growth, market share and quotas

Mentor and lead Product Supports Sales Representatives and Wear Product Specialists

Represent the Company in a professional and ethical manner

Qualifications and Experience

  • 5+ years sales experience managing whole accounts
  • Automotive or heavy equipment experience or proven sound mechanical knowledge
  • Excellent communication and persuasion skills
  • Strong parts and service background
  • Business acumen and understanding of support systems, credit and financing
  • Mechanical knowledge and understanding of equipment systems
  • Understanding Finning Systems: CTS, PTOS, DBS, Costwatcher, Warranty, SIS preferred
  • Understands and adheres to safety procedures
  • Proficient in MS office package
  • At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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