Component Reliability Analyst
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Key skills for this role
Role Overview
• Conduct root cause analysis of component failures and document findings with detailed technical reports and photos.
• Perform failure analysis and warranty validation using Caterpillar systems (SiSWeb, SIMSi, PSCRM, ETQ, ERP).
• Develop and maintain technical documentation, including BOMs, checklists, and service literature updates.
• Support salvage operations by assisting with tooling design, fabrication, and testing for Exchange components.
• Collaborate with OEM Technical Services, Caterpillar, and internal teams on NPI and process improvements.
• Maintain service literature databases and implement technical updates from Caterpillar.
• Identify and implement continuous improvement initiatives to enhance quality, safety, and efficiency.
• Ensure compliance with safety standards and participate in hazard analysis and safety meetings.
Key Skills for This Role
Full Job Posting
Job Description:
Conduct root cause analysis of component failures and document findings with detailed technical reports and photos.
Perform failure analysis and warranty validation using Caterpillar systems (SiSWeb, SIMSi, PSCRM, ETQ, ERP).
Develop and maintain technical documentation, including BOMs, checklists, and service literature updates.
Support salvage operations by assisting with tooling design, fabrication, and testing for Exchange components.
Collaborate with OEM Technical Services, Caterpillar, and internal teams on NPI and process improvements.
Maintain service literature databases and implement technical updates from Caterpillar.
Identify and implement continuous improvement initiatives to enhance quality, safety, and efficiency.
Ensure compliance with safety standards and participate in hazard analysis and safety meetings.
Day-to-Day Activities
Review disassembled components and inspect failed parts to determine root cause
Capture detailed photos and notes for technical reporting.
Update and maintain technical documentation and service literature.
Use Caterpillar systems to validate warranty claims and record failure data.
Communicate findings and recommendations to internal teams and OEM partners.
Support production with salvage engineering and tooling improvements.
Participate in safety meetings and complete hazard assessments.
Identify process improvement opportunities and submit suggestions through established systems.
Requirements
- Engineering degree in Mechanical, Metallurgical, or Industrial discipline is an asset.
- Previous experience in failure analysis.
- Proficiency in technical writing and documentation development.
- Advanced root cause analysis skills and attention to detail.
- Excellent communication and leadership skills.
- Previous Caterpillar dealership experience is an asset.
Important Details
This position is based out of our Kamloops shop.
Permanent, full-time role.
Monday – Friday, 5x2 shift.
If you’re ready to apply your technical expertise and drive reliability improvements, apply today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
World's largest Caterpillar equipment dealer and services provider.
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