Member Service Agent (Remote)

Flex your customer service skills to quickly address Member inquiries and resolve issues.

Use several platforms including phone, email, & live chat to provide exceptional customer service;

Continuously identify opportunities to empower and build long lasting Member relationships.

Perform administrative tasks based on the department’s evolving business needs.

Actively participate in job specific training to reach your full potential.

Work in a remote, flexible work environment that fits your lifestyle.

The salary range for this position is $46,768.44 to $58,460.52 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.

At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.

Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.

You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.

You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.

You’ll become a BCAA member, with access to the great deals and discounts that go along with it.

We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.

And…time flies when you’re having fun at Evo!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com .