Medical Imaging Secretary
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Key skills for this role
About the Role
Doctors Clinic Diagnostic Centre in Dubai Healthcare City seeks a Medical Imaging Secretary to provide administrative support to the radiology department. Responsibilities include scheduling appointments, patient registration, report coordination, and managing medical records.
Key Skills for This Role
Responsibilities
- Schedule and coordinate patient appointments for radiology examinations
- Register patients and verify demographic, insurance, and referral information
- Prepare and maintain patient records, reports, and imaging documentation
- Answer telephone calls, emails, and patient inquiries professionally
- Coordinate with radiologists, radiographers, and referring physicians regarding appointments and reports
- Manage Radiology Information System (RIS), PACS, and Electronic Medical Records (EMR) as required
- Ensure imaging reports are accurately distributed to referring physicians and patients
- Maintain confidentiality of patient information in accordance with healthcare regulations
- Assist with billing related documentation and insurance requirements
- Track pending reports and follow up on urgent cases when necessary
- Maintain filing systems and departmental records
- Support the smooth daily operation of the radiology department
Requirements
- Diploma or Bachelor's degree in Administration, Healthcare Management, or a related field
- Previous experience as a medical secretary, receptionist, or healthcare administrator is preferred
- Knowledge of medical terminology and radiology procedures is an advantage
- Familiarity with RIS, PACS, and EMR systems is preferred
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office applications and general computer skills
- Ability to maintain strict confidentiality and professionalism
Full Job Posting
Job Summary
- The Medical Imaging Secretary is responsible for providing administrative and clerical support to the radiology department.
- The role involves managing appointments, patient registration, report coordination, medical records, and communication between patients, radiologists, referring physicians, and other healthcare professionals to ensure efficient departmental operations.
Key Responsibilities
- Schedule and coordinate patient appointments for radiology examinations.
- Register patients and verify demographic, insurance, and referral information.
- Prepare and maintain patient records, reports, and imaging documentation.
- Answer telephone calls, emails, and patient inquiries professionally.
- Coordinate with radiologists, radiographers, and referring physicians regarding appointments and reports.
- Manage Radiology Information System (RIS), PACS, and Electronic Medical Records (EMR) as required.
- Ensure imaging reports are accurately distributed to referring physicians and patients.
- Maintain confidentiality of patient information in accordance with healthcare regulations.
- Assist with billing related documentation and insurance requirements.
- Track pending reports and follow up on urgent cases when necessary.
- Maintain filing systems and departmental records.
- Support the smooth daily operation of the radiology department.
Requirements
- Diploma or Bachelor's degree in Administration, Healthcare Management, or a related field.
- Previous experience as a medical secretary, receptionist, or healthcare administrator is preferred.
- Knowledge of medical terminology and radiology procedures is an advantage.
- Familiarity with RIS, PACS, and EMR systems is preferred.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office applications and general computer skills.
- Ability to maintain strict confidentiality and professionalism.
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