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Key skills for this role
Support in creating meaningful CRM activations and clienteling campaigns that drive sales in Singapore, Malaysia, Thailand and Australia
Support on sourcing, organizing and distributing customer gifts for key calendar moments (Mid-Autumn Festival, Holiday Season, Chinese New Year etc)
Communicate any gifting-related material and instructions proactively and in an engaging way with the boutique teams
Support in conceptualization and coordination of Events in SEA, including Boutique activations, seasonal activations (Holiday Seasons, Chinese New Year) and ad hoc events for IWC's top customers and KOLs
Provide onsite support during events (event setup, attendance taking, F&B coordination)
Support with post event consolidation of information (attendance, return of investment, photos).
University degree in Business and/or Hospitality management
Hands-on personality that is used to work independently, very organized and quick to react
Strong attention to detail
Previous experience with CRM tools, notably Salesforce, is a plus but not a pre-requisite
Interest in luxury and watchmaking is a plus
IWC offers an exciting working environment: the company’s roots are in Switzerland, but it is a successful international player. We maintain our tradition, yet we are always on the lookout for innovations and ways to improve. Change management, education, further training and personal development are therefore of key importance for our long-term success.
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#Richemont #WeCraftTheFuture
Global luxury goods holding company owning diverse heritage brands.
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