Manager - Security Operations

Job Description

Core Responsibilities

• Lead, manage, and coordinate security operations across all assigned sites and clusters, ensuring alignment with AD Ports Group and Nishan security requirements.
• Ensure 24/7 operational readiness and coverage, including shift‑based supervision, escalation, and continuity of operations.
• Develop, review, approve, and implement Security Plans, Security Assessments, SOPs, and post orders applicable to all operational environments.
• Oversee incident response and escalation, ensuring incidents are managed effectively and reported within defined timeframes via IC&CC and approved channels.
• Ensure accurate incident reporting, investigation support, and corrective action tracking until formal closure.
• Oversee and support Supervisors – Security Operations in coordinating daily operations, shift activities, and site‑level compliance.
• Ensure Group Security Action Plans are implemented within areas of responsibility and that progress and closure are monitored and reported.
• Lead and oversee security drills and exercises, ensuring planning, execution, evaluation, and follow‑up actions are completed.
• Ensure toolbox talks & security awareness sessions are delivered to contracted security personnel and that post orders are current, communicated, and enforced.
• Chair or participate in security operations meetings, providing operational updates, risks, performance insights, and action‑status reports.
• Lead and participate in internal and external audits, inspections, and reviews, ensuring timely close‑out of observations and corrective actions.
• Coordinate with IC&CC, Operational Control, Security Permits, Inspection & Enforcement teams, and other stakeholders to ensure integrated security operations.
• Ensure security operations comply with PSBD / NSI regulations, ISPS Code, and applicable national and group security requirements as applicable.
• Maintain effective coordination with emergency responders and relevant authorities during incidents and drills.
• Monitor operational performance, identify risks or gaps, and implement corrective and preventive measures.
• Ensure confidentiality, integrity, and proper handling of all security‑related information.

People Management Responsibilities

• Provide direct leadership and performance management to Supervisors and Officers under command.
• Approve duty rosters, leave plans, and manpower deployment to ensure operational coverage.
• Coach, guide, and support supervisors in operational decision‑making and compliance.
• Identify training needs and coordinate with Security Training functions to address capability gaps.

Strategic Responsibilities

• Translate Group and Nishan security strategy into operational execution across all sites.
• Contribute operational insights to security governance, assurance, and performance reviews.
• Support continuous improvement of security operations through lessons learned, audits, drills, and incident trends.

Educational And Technical Qualifications

• Bachelor’s degree in Security Management, Criminal Justice, or related field.
• ISPS knowledge & national security requirements

Language Skills

• Excellent in Arabic (Speak, Read and write)
• Excellent in English (Speak, Read and write)
• Years of Experience:
• Minium of 8-10 Years of Experience within the same or Similar role .
• Nature of Experience:
• Experience managing multiple scopes of security operations.
• Experience in 24/7 operational environments, incident response, and audits.
• Strong knowledge of security operations, planning, assessment, emergency response and incident management.