Manager, Product
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Key skills for this role
About the Role
Air Canada Vacations is seeking a Manager, Product to negotiate land product contracts, manage supplier relationships, and support destination strategy. You will oversee contractual agreements, conduct market intelligence, and mentor a team.
Key Skills for This Role
Responsibilities
- Source opportunities, conduct contractual negotiations ensuring competitive product offering within the marketplace
- Conduct ongoing negotiations of rates and services to better ensure delivery of superior product and in response to competitive environment
- Develop and manage strategic plan for success of assigned destinations
- Support budget targets determined by ACV
- Negotiate all land product and day to day support for designated destinations where Leisure travel is deemed possible for expanding product lines
- Support Air Canada’s growth into new routes/destinations by creating tour components where feasible
- Identify opportunities for new or amended products/services in anticipation of evolving customer needs
- Assist in customer service issues ensuring follow up with appropriate department and resolution with supplier and customer
- Contract management: Oversee and manage contractual agreements to ensure compliance, mitigate risks, and maintain strong partnerships with suppliers
- Conduct ongoing negotiations of rates and services to support ACV campaigns
- Solicit and analyze market intelligence of suppliers and competitors for products
- Provide support to the team in all aspects – provide direction, training, mentoring
Requirements
- College degree mandatory
- Minimum of 5 years’ experience in the tourism industry
- Proficiency in utilizing MS Office
- Excellent organizational abilities, analytical, verbal and written communication skills
- Able to use own initiative and judgment and work under pressure
- Understanding of the contracting and costing process is desirable
- Knowledge of French and Spanish, an asset
Full Job Posting
SCOPE
- Negotiate all land product, including marketing recoveries and day to day support for designated destinations.
What You'll Be Doing
- Source opportunities, conduct contractual negotiations ensuring competitive product offering within the marketplace
- Conduct ongoing negotiations of rates and services to better ensure delivery of superior product and in response to competitive environment
- Develop and manage strategic plan for success of assigned destinations
- Support budget targets determined by ACV
- Negotiate all land product and day to day support for designated destinations where Leisure travel is deemed possible for expanding product lines
- Support Air Canada’s growth into new routes/destinations by creating tour components where feasible
- Identify opportunities for new or amended products/services in anticipation of evolving customer needs
- Assist in customer service issues ensuring follow up with appropriate department and resolution with supplier and customer
- Contract management: Oversee and manage contractual agreements to ensure compliance, mitigate risks, and maintain strong partnerships with suppliers. Responsibilities include reviewing, negotiating contracts, and ensuring alignment with organizational goals.
- Conduct ongoing negotiations of rates and services to support ACV campaigns
- Solicit and analyze market intelligence of suppliers and competitors for products
- Provide support to the team in all aspects – provide direction, training, mentoring
What You Bring To The Team
- College degree mandatory and a minimum of 5 years’ experience in the tourism industry
- Proficiency in utilizing MS Office
- Excellent organizational abilities, analytical, verbal and written communication skills
- Able to use own initiative and judgment and work under pressure
- Understanding of the contracting and costing process is desirable
- Knowledge of French and Spanish, an asset
WHY WORK WITH US?
- Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
- Hybrid work model
- We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
- We offer training and development tools to help unlock your full potential
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