Manager, Margin Operations

Role Overview

Strategy and Business

• Engage with Credit, Legal, Compliance, XVA, Front Office, Middle Office, and Margining teams to resolve margin disputes and margin call accuracy issues.
• Handle client queries, issues, and complaints appropriately.
• Ensure work follows policies and procedures and avoids delays, compensation claims, and operational losses.
• Assist with global new business requests and participate in business prioritization, UAT, and post-implementation verification.

Margin Processes

• Handle daily business-as-usual processing and book margin movements in the collateral management system.
• Reconcile Initial Margin exposure and trade sensitivities in Acadiasoft or Blazer.
• Continuously improve daily processing to increase efficiency.

People and Risk

• Guide analysts and senior analysts in margining, portfolio risk, and issue resolution activities.
• Train newcomers and other teams on margin operations using tailored training.
• Meet margining and portfolio reconciliation requirements under EMIR, Dodd-Frank, HKMA, MAS, and similar regulations.
• Challenge existing processes and continuously improve processes and controls.

Governance

• Facilitate process walkthroughs with internal and external auditors.
• Ensure policies, controls, and procedures remain current, relevant, and aligned with company or industry standards.
• Write up DOI and participate in process deep-dive reviews with risk and control functions.
• Participate in business continuity events, including disaster recovery drills and call-tree tests.

Conduct and Stakeholders

• Identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.
• Raise concerns and risks to relevant stakeholders and escalate matters to management, operational risk, and credit risk teams as appropriate.
• Coordinate with margin operations, regulatory operations, securities operations, technology, finance, legal, compliance, and business stakeholders.

Qualifications

• Graduation from a reputed institution is required.
• At least five years of working experience in operations risk and collateral management is required.
• Understanding of margin and portfolio reconciliation requirements under Dodd-Frank, EMIR, HKMA, MAS, and similar regulations is required.
• Expert understanding of OTC derivatives, MTM valuation, margining, ISDA/CSA, repo, securities lending, and trade sensitivities is required.
• English proficiency is required.

Role Skills

• The role requires margin operations, collateral management, portfolio reconciliation, regulatory compliance, operational risk management, and margin dispute resolution skills.
• The role uses Acadiasoft or Blazer for collateral and margin processing.
• The role includes guiding analysts and providing training to newcomers and other teams.

About Standard Chartered