MANAGER, HR & ADMINISTRATION (Dubai, United Arab Emirates)

Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications