Sales Support Coordinator | EXA Ceramics

Job Purpose

Prequalification and Registration

• Coordinate preparation and submission of prequalification documents.
• Prepare project registration files and supporting documents.
• Follow up with internal departments for required information and approvals.
• Track submission status and maintain updated records.

Certificates and Documentation

• Maintain company certificates, approvals, and related records.
• Ensure documents are valid, complete, and available for submission.
• Organize prequalification and registration files.
• Prepare regular status updates and reports.

Material Submittals and Samples

• Prepare material submittal folders and supporting documents.
• Coordinate product samples and mood boards.
• Follow up on technical and commercial documents.
• Ensure submission packages are complete before delivery.

Administrative Coordination

• Support daily administrative and coordination activities.
• Maintain tracking sheets, records, and follow-up logs.
• Coordinate with internal teams to complete assigned requirements on time.

Qualifications

• Diploma in Business Administration or a relevant field.
• Two to four years of experience.
• Skills listed for the role include sales technical support, salesmanship, solution sales support, and consultative sales support.

General Responsibilities

• Meet operational and development targets according to delivery schedules.
• Use resources effectively to achieve objectives within cost and time expectations.
• Prepare periodic reports detailing task execution and deviations.
• Resolve related problems and escalate complex operational issues.
• Coordinate written systems, policies, procedures, and automation opportunities.
• Comply with policies, procedures, work instructions, and health, safety, quality, and environmental controls.

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