Manager, Customer Solution Engineering

• Proven experience managing a large, diversified customer portfolio
• Compelling leader who can effectively develop trust to supportively coach and drive team motivation
• Strong track record partnering with senior sales leadership and influencing outcomes at the executive level
• Background in technical sales, sales engineering, customer engineering, or enterprise SaaS environments
• Solid understanding of SaaS software and recurring revenue business models
• Experience in billing, revenue recognition and the order to cash (OTC) space

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting.

Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here.

Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• Fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results.

In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders.

For most roles, we offer hybrid working with 3 days office attendance if located within a commutable distance (90 mins) to one of our global offices.

Our Commitment to an Inclusive Workplace

Think, be and do you!

At Zuora, different perspectives, experiences and contributions matter.

Everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply.

Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.