Manager, Business Systems

Lead, mentor, and develop a global team of Business Systems Analysts across multiple domains (GTM/Salesforce, Finance/NetSuite, HR/Workday, etc.).

Define and implement the BSA operating model , including:

intake and request management standards

prioritization frameworks and stakeholder governance

sprint planning, execution, and delivery rituals

Establish clear standards and coaching practices for translating business requirements into technical requirements , ensuring clarity, completeness, and alignment with platform capabilities.

Coach BSAs to improve critical thinking, solution design, and requirement shaping (including pushing back on ambiguity and driving to root cause).

Partner with VP-level and above business leaders to align on priorities, manage expectations, and drive outcomes.

Facilitate transparent, cross-functional prioritization across competing initiatives; drive clear ownership, accountability, and decision-making .

Drive adoption of AI and automation to improve both how the team works and what the team delivers , including:

accelerating requirements discovery and documentation

improving prioritization and capacity decisions with better data/insights

increasing delivery efficiency through automation and repeatable patterns

embedding intelligence into workflows and system interactions

Partner with Engineering, Architecture, and domain leads to ensure scalable solution design, quality delivery, and strong cross-team execution.

Continuously evaluate and improve processes, tooling, and metrics to increase speed, scalability, and effectiveness of the BSA function.

6-7 years of experience in Business Systems, Business Analysis, or related roles.

2+ years leading and/or managing BSA (or similar) teams, including performance management and talent development.

Proven experience building or scaling a Business Systems / BSA practice , including operating models, governance, and delivery processes.

Strong ability to translate complex business needs into clear technical requirements and system solutions across enterprise applications.

Demonstrated success influencing and partnering with all levels of stakeholders, up to executive-level across a cross-functional environment.

Experience identifying and applying AI and automation opportunities to improve workflows, decision-making, and/or delivery processes.

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 07 /20/25

LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page .

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form .

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.