Local SEO Account Manager for Client Success & Growth
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Key skills for this role
About the Role
Jobgether is hiring a Local SEO Account Manager to manage client relationships, drive growth, and ensure retention for local business clients. The role blends account management, customer success, and light sales, with a focus on Local SEO and digital marketing.
Key Skills for This Role
Responsibilities
- Manage end to end client onboarding, ensuring smooth setup, clear expectations, and strong initial engagement with services and processes
- Serve as the primary point of contact for clients, handling communication, updates, strategy discussions, and ongoing relationship management
- Prepare and present weekly and monthly performance reports covering rankings, traffic, leads, and campaign outcomes in a clear and client friendly format
- Identify upsell and cross sell opportunities to expand client value through additional SEO services, advertising, or content solutions
- Proactively monitor client satisfaction, address concerns, and take preventive action to ensure high retention and low churn rates
- Coordinate with internal SEO, project management, and delivery teams to ensure timely execution of client strategies and requests
- Support continuous account growth by aligning client goals with marketing performance and long term optimization strategies
Requirements
- Strong communication and relationship management skills with a customer first mindset
- Familiarity with Local SEO fundamentals such as Google Business Profile, citations, local rankings, and basic digital marketing concepts
- Experience in account management, customer success, business development, or agency side client services is highly valued
- Sales oriented mindset with the ability to naturally identify growth opportunities and expand client accounts over time
- Highly organized with strong attention to detail and the ability to manage multiple client accounts simultaneously
- Comfortable working in a fast paced agency environment with frequent client communication and reporting responsibilities
Full Job Posting
Role Summary
- This role is centered on managing and growing relationships with a diverse portfolio of local business clients, helping them improve visibility, generate leads, and maximize ROI through Local SEO and digital marketing services.
- You will act as the primary client facing point of contact, ensuring smooth onboarding, clear communication, and consistent value delivery across all accounts.
- The position blends account management, customer success, and light sales responsibilities, with a strong focus on retention and long term client growth.
Accountabilities
- Manage end to end client onboarding, ensuring smooth setup, clear expectations, and strong initial engagement with services and processes.
- Serve as the primary point of contact for clients, handling communication, updates, strategy discussions, and ongoing relationship management.
- Prepare and present weekly and monthly performance reports covering rankings, traffic, leads, and campaign outcomes in a clear and client friendly format.
- Identify upsell and cross sell opportunities to expand client value through additional SEO services, advertising, or content solutions.
- Proactively monitor client satisfaction, address concerns, and take preventive action to ensure high retention and low churn rates.
- Coordinate with internal SEO, project management, and delivery teams to ensure timely execution of client strategies and requests.
- Support continuous account growth by aligning client goals with marketing performance and long term optimization strategies.
Requirements
- Strong communication and relationship management skills with a customer first mindset and ability to build trust with diverse clients.
- Familiarity with Local SEO fundamentals such as Google Business Profile, citations, local rankings, and basic digital marketing concepts.
- Experience in account management, customer success, business development, or agency side client services is highly valued.
- Sales oriented mindset with the ability to naturally identify growth opportunities and expand client accounts over time.
- Highly organized with strong attention to detail and the ability to manage multiple client accounts simultaneously.
- Comfortable working in a fast paced agency environment with frequent client communication and reporting responsibilities.
Benefits
- Competitive hourly compensation ranging from $10 to $20 per hour.
- Fully remote and flexible work arrangement.
- Long term engagement with growth potential into more senior account management or leadership roles.
- Opportunity to work with a high volume of diverse local business clients across multiple industries.
- Performance driven environment with exposure to both marketing strategy and client growth initiatives.
- Skill development in SEO, digital marketing, account management, and sales strategy.
- Collaborative agency environment with direct impact on client success and retention outcomes.
How Jobgether Works
- We use an AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
- Our system identifies the top fitting candidates, and this shortlist is then shared directly with the hiring company.
- The final decision and next steps (interviews, assessments) are managed by their internal team.
Data Privacy Notice
- By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer.
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
- These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
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