Lobby Ambassador
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking a Lobby Ambassador to deliver a wide range of services that guide guests through their entire stay. The role involves processing operational needs, addressing guest requests, completing reports, and sharing local highlights.
Key Skills for This Role
Responsibilities
- Deliver a wide range of services that guide guests through their entire stay
- Process operational needs, address guest requests, complete reports
- Share highlights of the local area
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out. Instead, we want to build and experience that is memorable and unique.
- Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done.
Responsibilities
- Processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area
- Creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards
- Ensuring uniform, personal appearance, and communications are professional
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
About St. Regis Hotels & Resorts
- Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts worldwide.
- Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV, the brand has remained committed to bespoke and anticipatory service, including signature Butler Service.
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