Library Assistant, Resource Sharing & Reference

The Library Assistant, Resource Sharing & Reference will

Key Skills and Experience

• Undergraduate degree in relevant discipline;
• Expertise of Interlibrary Loan systems for sharing electronic resources between libraries;
• Familiarity with Library of Congress, Music, and Government Documents classification systems;
• Technical aptitude to assist users in navigating the university website, troubleshoot common problems with equipment (print/copy/scan stations, desktop computers), use the POS to process payments, use of Brock’s financial system (Workday) and processes and frequent use of Microsoft Office suite of products for daily time management, communication, and work tasks;
• Strong customer service and interpersonal skills;
• Flexibility and sensitivity to meet the needs of a diverse user population;
• Ability to maintain confidentiality of patron information;
• Strong problem-solving skills; and
• Strong accuracy and attention to detail.

Preferred or Asset Skills

• Library Technician Diploma;
• Knowledge of the responsibilities of the library departments and library staff, in addition to the services offered by Learning Commons’ partners and other University units; and
• Knowledge of a broad array of information resources and proficiency in searching the Library catalogue, Library website, and electronic databases to which the Library subscribes, specifically their general content and use features.

Salary and Total Rewards

• Job Grade (I), Salary Scale $52,798.00 - 84,476.00;
• Target Hiring Range: $52,798.00 - $60,668.00*;
• This is a permanent position that includes:
• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.
• Pension Plan: Enrollment eligibility in the Brock University Pension Plan.
• Vacation: Up to 3 weeks per year, in addition to university holidays.
• Professional Development: Eligibility for the Brock Tuition Waiver Program.
• *The final salary is based on experience, internal equity, and budget considerations within the target hiring range.
• We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy . As a student-centered organization, all employees are required to work on campus as needed.
• Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups .
• We are committed to inclusive and barrier-free recruitment, and we accommodat e the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code . Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure you r participation needs are met.
• Brock University does not use AI Technology at any stage of the recruitment process.
• We appreciate all applications received . C andidates that are selected for an interview will be contacted.
• Learn more about Brock University by visiting www.brocku.ca .