Liability Claims Analyst

Position Duties

• Process, investigate, analyze, and determine liability for City accidents and incidents involving property damage and bodily injury Contact residents/claimants/insurance carriers via phone within 48 hours of claim receipt Oversee the City’s third-party administrator and the assigned liability claims adjusters Implement and facilitate claim reporting and processing procedures Document claim activity, set accurate reserves, and process claim payments using the assigned risk information management software Identify subrogation situations and initiate appropriate action, including preparing demand packages, and appropriate follow-up through claim closure Work in conjunction with the Risk Manager/Risk Administrator and the City Attorney’s Office to process and track claim litigation and participate in settlement mediations Provide reporting and analysis to the Risk Manager on claim trends, expenses, subrogation collection, etc. Participate in accident review boards and loss control committees Provide training to City staff on proper claim reporting procedures and general risk management topics Assist the Risk Manager and other team members with special projects, general tasks, and other functions as needed
• Process, investigate, analyze, and determine liability for City accidents and incidents involving property damage and bodily injury
• Contact residents/claimants/insurance carriers via phone within 48 hours of claim receipt
• Oversee the City’s third-party administrator and the assigned liability claims adjusters
• Implement and facilitate claim reporting and processing procedures
• Document claim activity, set accurate reserves, and process claim payments using the assigned risk information management software
• Identify subrogation situations and initiate appropriate action, including preparing demand packages, and appropriate follow-up through claim closure
• Work in conjunction with the Risk Manager/Risk Administrator and the City Attorney’s Office to process and track claim litigation and participate in settlement mediations
• Provide reporting and analysis to the Risk Manager on claim trends, expenses, subrogation collection, etc.
• Participate in accident review boards and loss control committees
• Provide training to City staff on proper claim reporting procedures and general risk management topics
• Assist the Risk Manager and other team members with special projects, general tasks, and other functions as needed

Minimum Qualifications

• Bachelor’s degree in business or public administration or directly related field Two years of professional experience in an area related to assignment.
• Two years of professional experience in an area related to assignment.

Other Qualifications

• NC Adjuster License or ability to obtain one within 1 year of employment • Prior experience applying governmental immunity • Experience in litigation management • Advanced level proficiency in MS Office applications, particularly Excel • Experience providing in-person training • AIC or other insurance designation

Benefits

• Benefits – General Full-Time Employees 12-13 paid holidays per year 13 standard work days of vacation per year 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) 401(k) retirement plan (5.0% of salary) State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) 401(k) retirement plan (5.0% of salary) State retirement plan effective first day of the month following date of hire Health insurance effective first day of the month following date of hire Dental and life insurance, after one year of service Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
• Benefits – General Full-Time Employees
• 12-13 paid holidays per year 13 standard work days of vacation per year 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• 13 standard work days of vacation per year 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Workman's Compensation Insurance 457 Deferred Compensation Plans
• 457 Deferred Compensation Plans
• 401(k) retirement plan (5.0% of salary) State retirement plan
• State retirement plan
• 401(k) retirement plan (5.0% of salary) State retirement plan effective first day of the month following date of hire Health insurance effective first day of the month following date of hire Dental and life insurance, after one year of service Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
• State retirement plan effective first day of the month following date of hire Health insurance effective first day of the month following date of hire Dental and life insurance, after one year of service Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
• Health insurance effective first day of the month following date of hire Dental and life insurance, after one year of service Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
• Dental and life insurance, after one year of service Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
• Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

Supplemental Questions