Learning Solutions Specialist - Case Managers, Paralegals & Attorneys

Experience working within a personal injury law firm or other professional services environment with credentialed staff (attorneys, paralegals, case managers, medical providers, clinicians).

Expertise with Filevine, our case management/CRM platform, or other directly related CRMs (e.g., Salesforce, Clio, SmartAdvocate) or equivalent systems in another regulated industry.

Demonstrated ability to build training for both process-heavy roles (case managers, paralegals) and judgment-heavy roles (attorneys), or a clear point of view on how you would approach both.

Strong instructional design skills: needs analysis, curriculum design, assessment design, and measurement of training effectiveness.

Comfort partnering with senior subject matter experts (attorneys, Managing Attorneys) and incorporating their input without losing ownership of the learning design.

Excellent written and verbal communication skills, with the ability to simplify complex material for a mixed-tenure, mixed-background audience.

Ability to manage multiple concurrent training builds in a high-volume, fast-changing environment.

2+ years designing and delivering training in a fast-paced, production-driven personal injury legal environment (these industries may be taken into consideration: compliance, insurance, financial services, healthcare operations, or similar regulated or high-volume setting preferred).

Experience building certification or competency checkpoints tied to measurable performance outcomes.

Background operating in fast-evolving start-up, still-maturing organizational structures.

We don't hire on resumes alone. We hire for competence, character, and mindset.

Embrace Change: Open to feedback, embracing change, and always asking "what's next?"

Committed: You care deeply, have your teammates' backs, and show up to build something lasting.

No-Ego Energy: Positive, professional, and solutions-oriented. Drama stays at the door.

Ownership: You do what you say, follow through, and treat the business like it's yours.

Fast & Hungry: You move with urgency, thrive under high expectations, and are motivated by growth and impact.

We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law. #LI-Remote