Learning & Development Specialist1 | Retail | M&S | UAE
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Key skills for this role
About the Role
The Learning & Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement.
Key Skills for This Role
Responsibilities
- Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments
- Coordinate the end to end delivery of learning solutions including classroom, virtual, blended, and self learning
- Ensure availability and readiness of facilitators, buddies, and learning resources
- Drive learning engagement through campaigns, communication, and social learning initiatives
- Monitor learning delivery, completion, and certification through agreed platforms and dashboards
- Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D
- Contribute to regional and retail learning initiatives, projects, and continuous improvement
Requirements
- 1 3 years of experience in L&D or related field
- Experience in retail or similar fast paced environment
- Strong coordination and planning skills
- Ability to work with cross functional teams
Full Job Posting
Role Overview
- The Learning & Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement (SLA).
- The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency.
- The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts.
What You Will Do
- Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.
- Ensure learning activities are planned, communicated, and deployed within agreed timelines.
- Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.
- Coordinate the end to end delivery of learning solutions including classroom, virtual, blended, and self learning.
- Ensure availability and readiness of facilitators, buddies, and learning resources.
- Maintain an active pool of facilitators and buddies.
- Drive learning engagement through campaigns, communication, and social learning initiatives.
- Promote a strong learning culture aligned with IKEA values and ways of working.
- Execute engagement campaigns successfully and achieve high learning participation and completion rates.
- Monitor learning delivery, completion, and certification through agreed platforms and dashboards.
- Ensure accuracy, compliance, and timely reporting in line with SLA standards.
- Deliver monthly learning dashboards on time and achieve certification and compliance targets.
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